Norwood Crossing
6016 North Nina Avenue · Chicago, IL · 60631 · 7736314856
131 certified beds Non profit - Corporation
Why this verdict
- Federal penalties on record: $12,628 in fines in the last 24 months.
- 4 citations involved actual harm to residents.
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.53 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.53 | 0.55–0.75 |
| Weekend hours / resident-day | 4.07 | ≈ weekday level |
| Nursing turnover / year | 47% | median 45% |
| Fines (3-yr window) | 3 · $63,348 |
Inspection citations (31 in the current record)
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Actual harm · G April 2, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 16, 2026 · Quality of Life and Care
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Potential for harm · F April 2, 2026 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected April 16, 2026 · Environmental
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Potential for harm · D July 25, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 15, 2025 · Quality of Life and Care
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Potential for harm · D July 25, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 15, 2025 · Quality of Life and Care
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Potential for harm · D July 25, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected August 15, 2025 · Quality of Life and Care
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Potential for harm · E July 25, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 15, 2025 · Quality of Life and Care
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Potential for harm · E July 25, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected August 15, 2025 · Pharmacy Service
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Potential for harm · E July 25, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 15, 2025 · Pharmacy Service
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Potential for harm · E July 25, 2025
Provide and implement an infection prevention and control program.
Corrected August 15, 2025 · Infection Control
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Potential for harm · E February 26, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 27, 2025 · Pharmacy Service
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Potential for harm · D February 20, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 24, 2025 · Resident Rights
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Potential for harm · D February 20, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 24, 2025 · Quality of Life and Care
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Potential for harm · F February 20, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 24, 2025 · Nutrition and Dietary
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Actual harm · G January 26, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 11, 2025 · Quality of Life and Care
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Actual harm · G June 14, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected July 5, 2024 · Quality of Life and Care
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Potential for harm · D June 14, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected July 5, 2024 · Resident Rights
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Potential for harm · D June 14, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected July 5, 2024 · Resident Rights
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Potential for harm · D June 14, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 5, 2024 · Resident Assessment and Care Planning
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Potential for harm · E June 14, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 5, 2024 · Quality of Life and Care
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Potential for harm · D June 14, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected July 5, 2024 · Quality of Life and Care
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Potential for harm · E June 14, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 5, 2024 · Quality of Life and Care
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Potential for harm · E June 14, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 5, 2024 · Pharmacy Service
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Potential for harm · F June 14, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 5, 2024 · Nutrition and Dietary
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Potential for harm · F June 14, 2024
Provide and implement an infection prevention and control program.
Corrected July 5, 2024 · Infection Control
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Potential for harm · E August 11, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 21, 2023 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 26, 2025 | Fine | $12,628 |
| January 26, 2025 | Payment Denial | 9 days |
| June 14, 2024 | Fine | $27,846 |
| August 2, 2023 | Fine | $22,874 |
| August 2, 2023 | Payment Denial | 2 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145974 · certified since September 15, 1998. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.