Norwalk Memorial Home
272 Benedict Ave · Norwalk, OH · 44857 · 4196688101
69 certified beds Non profit - Corporation
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.75 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.65 | 0.55–0.75 |
| Weekend hours / resident-day | 3.48 | ≈ weekday level |
| Nursing turnover / year | 44% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (23 in the current record)
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Potential for harm · E December 30, 2025 · found via complaint
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Corrected February 6, 2026 · Nursing and Physician Services
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Potential for harm · D August 15, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected September 30, 2024 · Resident Rights
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Potential for harm · D August 15, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected September 30, 2024 · Resident Rights
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Potential for harm · D August 15, 2024
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected September 30, 2024 · Quality of Life and Care
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Potential for harm · E August 15, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected September 30, 2024 · Pharmacy Service
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Potential for harm · D August 15, 2024
Ensure that residents are free from significant medication errors.
Corrected September 30, 2024 · Pharmacy Service
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No harm found · C August 15, 2024
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Corrected September 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
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No harm found · C August 15, 2024
Post nurse staffing information every day.
Corrected September 30, 2024 · Nursing and Physician Services
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Potential for harm · E March 21, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 5, 2022 · Resident Rights
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Potential for harm · D March 21, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected May 5, 2022 · Resident Rights
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Potential for harm · D March 21, 2022
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected May 5, 2022 · Resident Rights
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Potential for harm · D March 21, 2022
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected May 5, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 21, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected May 5, 2022 · Resident Rights
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Potential for harm · D March 21, 2022
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected May 5, 2022 · Resident Rights
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Potential for harm · D March 21, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 5, 2022 · Resident Assessment and Care Planning
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Potential for harm · E March 21, 2022
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 5, 2022 · Pharmacy Service
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Potential for harm · E March 21, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 5, 2022 · Pharmacy Service
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Potential for harm · E March 21, 2022
Provide and implement an infection prevention and control program.
Corrected May 5, 2022 · Infection Control
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Potential for harm · D May 30, 2019
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected July 12, 2019 · Resident Rights
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Potential for harm · D May 30, 2019
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected July 12, 2019 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 30, 2019
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 12, 2019 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 30, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected July 12, 2019 · Resident Rights
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Potential for harm · D May 30, 2019
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected July 12, 2019 · Resident Rights
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365668 · certified since October 21, 1985. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.