Northwell Health Stern Family Center for Rehab
300 Community Drive · Manhasset, NY · 11030 · 5165628008
256 certified beds Non profit - Corporation
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 5.25 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.63 | 0.55–0.75 |
| Weekend hours / resident-day | 4.94 | ≈ weekday level |
| Nursing turnover / year | 31% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (14 in the current record)
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Potential for harm · D February 12, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected April 9, 2025 · Resident Rights
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Potential for harm · D February 12, 2025
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Corrected April 9, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 12, 2025
Ensure each resident receives an accurate assessment.
Corrected April 9, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 12, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 9, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 12, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 9, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 12, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 9, 2025 · Quality of Life and Care
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Potential for harm · D February 12, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected April 9, 2025 · Nursing and Physician Services
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Potential for harm · D February 12, 2025
Provide and implement an infection prevention and control program.
Corrected April 9, 2025 · Infection Control
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Potential for harm · D November 3, 2023
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected January 1, 2024 · Resident Rights
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Potential for harm · D November 3, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 1, 2024 · Pharmacy Service
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Potential for harm · D November 3, 2023
Provide and implement an infection prevention and control program.
Corrected January 1, 2024 · Infection Control
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Potential for harm · D November 3, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 15, 2023 · Quality of Life and Care
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Potential for harm · D September 29, 2021
Provide safe, appropriate pain management for a resident who requires such services.
Corrected November 26, 2021 · Quality of Life and Care
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Potential for harm · D September 29, 2021
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 26, 2021 · Resident Assessment and Care Planning
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335702 · certified since April 1, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.