Northville Manor

520 W Main St · Northville, MI · 48167 · 2483494290

37 certified beds For profit - Limited Liability company Chain: Pioneer Healthcare Management

Why this verdict

  • Inspection record is far worse than the national median (deficiency count and severity).
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

Get the Safety Report

Red flags

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

72% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

Score breakdown

Inspection record 30% of score 35
Serious harm & abuse 20% 100
Staffing 20% 61
Federal penalties 15% 100
Trend 10% 88
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.233.48 min · 4.1 strong
RN hours / resident-day0.800.55–0.75
Weekend hours / resident-day2.99≈ weekday level
Nursing turnover / year72%median 45%
Fines (3-yr window)none

Inspection citations (37 in the current record)

  • Potential for harm · E April 17, 2025

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected May 17, 2025 · Resident Rights

  • Potential for harm · D April 17, 2025

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected May 17, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E April 17, 2025

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Corrected May 17, 2025 · Quality of Life and Care

  • Potential for harm · E April 17, 2025

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected May 17, 2025 · Pharmacy Service

  • Potential for harm · F April 17, 2025

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Corrected May 17, 2025 · Nutrition and Dietary

  • Potential for harm · E April 17, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected May 17, 2025 · Nutrition and Dietary

  • Potential for harm · D April 17, 2025

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected May 17, 2025 · Infection Control

  • Potential for harm · F April 17, 2025

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected May 17, 2025 · Environmental

  • No harm found · B April 17, 2025

    Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

    Waiver has been granted · Environmental

  • Potential for harm · D January 13, 2025 · found via complaint

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Corrected February 17, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D January 13, 2025 · found via complaint

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected February 17, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E May 31, 2024

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Corrected July 5, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D May 31, 2024

    Provide enough food/fluids to maintain a resident's health.

    Corrected July 5, 2024 · Quality of Life and Care

  • Potential for harm · F May 31, 2024

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Corrected July 5, 2024 · Nursing and Physician Services

  • Potential for harm · E May 31, 2024

    Observe each nurse aide's job performance and give regular training.

    Corrected July 26, 2024 · Nursing and Physician Services

  • Potential for harm · E May 31, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected July 5, 2024 · Pharmacy Service

  • Potential for harm · D May 31, 2024

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Corrected July 5, 2024 · Nutrition and Dietary

  • Potential for harm · F May 31, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected July 26, 2024 · Nutrition and Dietary

  • Potential for harm · F May 31, 2024

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Corrected July 5, 2024 · Administration

  • Potential for harm · D May 31, 2024

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Corrected July 5, 2024 · Administration

  • Potential for harm · F May 31, 2024

    Provide and implement an infection prevention and control program.

    Corrected July 5, 2024 · Infection Control

  • Potential for harm · E May 31, 2024

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected July 5, 2024 · Infection Control

  • Potential for harm · F May 31, 2024

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected July 26, 2024 · Environmental

  • Potential for harm · D May 31, 2024 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected July 5, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D May 31, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected July 5, 2024 · Freedom from Abuse, Neglect, and Exploitation

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.

Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235730 · certified since January 1, 2022. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.