Northview Health and Living

1235 W Cross St · Anderson, IN · 46011 · 7652032409

94 certified beds Non profit - Corporation

Why this verdict

  • Carries CMS’s abuse warning icon.
  • Inspection results are getting worse cycle over cycle, not better.
  • No federal fines or payment denials in CMS’s 3-year window.

Red flags

CMS abuse warning

CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.

1 abuse-related citation at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

Score breakdown

Inspection record 30% of score 53
Serious harm & abuse 20% 64
Staffing 20% 74
Federal penalties 15% 100
Trend 10% 32
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day4.673.48 min · 4.1 strong
RN hours / resident-day0.370.55–0.75
Weekend hours / resident-day4.14≈ weekday level
Nursing turnover / year43%median 45%
Fines (3-yr window)none

Inspection citations (20 in the current record)

  • Actual harm · G March 4, 2026 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected March 25, 2026 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D March 4, 2026

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Corrected March 25, 2026 · Resident Rights

  • Potential for harm · E March 4, 2026

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Corrected March 25, 2026 · Resident Rights

  • Potential for harm · F March 4, 2026

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Corrected March 25, 2026 · Nutrition and Dietary

  • Potential for harm · E March 4, 2026 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected March 25, 2026 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E March 4, 2026 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected March 25, 2026 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 31, 2025 · found via complaint

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Corrected January 16, 2026 · Nursing and Physician Services

  • Potential for harm · D February 25, 2025

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected March 28, 2025 · Resident Rights

  • Potential for harm · D February 25, 2025

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected March 28, 2025 · Resident Rights

  • Potential for harm · D February 25, 2025

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected March 28, 2025 · Quality of Life and Care

  • Potential for harm · D February 25, 2025

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected March 28, 2025 · Quality of Life and Care

  • Potential for harm · D February 25, 2025

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected March 28, 2025 · Pharmacy Service

  • No harm found · C February 25, 2025

    Post nurse staffing information every day.

    Corrected March 28, 2025 · Nursing and Physician Services

  • Potential for harm · D March 25, 2024

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected May 3, 2024 · Quality of Life and Care

  • Potential for harm · D March 25, 2024

    Provide enough food/fluids to maintain a resident's health.

    Corrected May 3, 2024 · Quality of Life and Care

  • Potential for harm · D March 25, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected May 3, 2024 · Pharmacy Service

  • Potential for harm · E March 25, 2024

    Provide and implement an infection prevention and control program.

    Corrected May 3, 2024 · Infection Control

  • Potential for harm · D December 21, 2023 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected February 2, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 21, 2023 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected February 2, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 21, 2023 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected February 2, 2024 · Freedom from Abuse, Neglect, and Exploitation

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155718 · certified since March 6, 2003. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.