Northbrooke Post Acute
121 Physicians Dr · Jackson, TN · 38305 · 7316645050
120 certified beds For profit - Corporation Chain: Links Healthcare Group
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
72% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.83 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.34 | 0.55–0.75 |
| Weekend hours / resident-day | 3.37 | ≈ weekday level |
| Nursing turnover / year | 72% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (32 in the current record)
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Potential for harm · D April 16, 2025
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected May 16, 2025 · Resident Rights
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Potential for harm · D April 16, 2025
Honor the resident's right to manage his or her financial affairs.
Corrected May 16, 2025 · Resident Rights
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Potential for harm · D April 16, 2025
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected May 16, 2025 · Resident Rights
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Potential for harm · D April 16, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected May 16, 2025 · Resident Rights
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Potential for harm · D April 16, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 16, 2025 · Quality of Life and Care
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Potential for harm · E April 16, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 16, 2025 · Quality of Life and Care
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Potential for harm · D April 16, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected May 16, 2025 · Quality of Life and Care
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Potential for harm · D April 16, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 16, 2025 · Quality of Life and Care
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Potential for harm · D April 16, 2025
Post nurse staffing information every day.
Corrected May 16, 2025 · Nursing and Physician Services
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Potential for harm · E April 16, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 16, 2025 · Pharmacy Service
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Potential for harm · E April 16, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 16, 2025 · Nutrition and Dietary
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Potential for harm · D April 16, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 16, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 16, 2025
Provide and implement an infection prevention and control program.
Corrected May 16, 2025 · Infection Control
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Potential for harm · D April 16, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 16, 2025 · Quality of Life and Care
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Potential for harm · D April 16, 2025 · found via complaint
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected May 16, 2025 · Nursing and Physician Services
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Potential for harm · D May 29, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 31, 2024 · Resident Rights
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Potential for harm · D May 29, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 31, 2024 · Resident Rights
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Potential for harm · D May 29, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 31, 2024 · Quality of Life and Care
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Potential for harm · E May 29, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected July 31, 2024 · Quality of Life and Care
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Potential for harm · D May 29, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected July 31, 2024 · Nursing and Physician Services
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Potential for harm · D May 29, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 31, 2024 · Pharmacy Service
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Potential for harm · E May 29, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 31, 2024 · Nutrition and Dietary
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Potential for harm · E May 29, 2024
Provide and implement an infection prevention and control program.
Corrected July 31, 2024 · Infection Control
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Potential for harm · D May 29, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 31, 2024 · Quality of Life and Care
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Potential for harm · D April 8, 2022
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 2, 2022 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 445401 · certified since August 25, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.