Norriton Square Nursing and Rehabilitation Center

1700 Pine Street · Norristown, PA · 19401 · 6102397100

99 certified beds For profit - Limited Liability company Chain: Genesis Healthcare

Why this verdict

  • Carries CMS’s abuse warning icon.
  • No federal fines or payment denials in CMS’s 3-year window.

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Red flags

CMS abuse warning

CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Score breakdown

Inspection record 30% of score 47
Serious harm & abuse 20% 80
Staffing 20% 69
Federal penalties 15% 100
Trend 10% 49
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day3.473.48 min · 4.1 strong
RN hours / resident-day0.710.55–0.75
Weekend hours / resident-day3.11≈ weekday level
Nursing turnover / year47%median 45%
Fines (3-yr window)none

Inspection citations (39 in the current record)

  • Potential for harm · D March 16, 2026 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected April 14, 2026 · Infection Control

  • Potential for harm · D January 23, 2026

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected March 3, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D January 23, 2026

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected March 3, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D January 23, 2026

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Corrected March 3, 2026 · Quality of Life and Care

  • Potential for harm · D January 23, 2026

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected March 3, 2026 · Quality of Life and Care

  • Potential for harm · D January 23, 2026

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected March 3, 2026 · Quality of Life and Care

  • Potential for harm · D January 23, 2026

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected March 3, 2026 · Quality of Life and Care

  • Potential for harm · E January 23, 2026

    Ensure medication error rates are not 5 percent or greater.

    Corrected March 3, 2026 · Pharmacy Service

  • Potential for harm · E January 23, 2026

    Ensure that residents are free from significant medication errors.

    Corrected March 3, 2026 · Pharmacy Service

  • Potential for harm · F January 23, 2026

    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Corrected March 3, 2026 · Nutrition and Dietary

  • Potential for harm · D September 4, 2025 · found via complaint

    Protect each resident from the wrongful use of the resident's belongings or money.

    Corrected October 21, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D September 4, 2025 · found via complaint

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected October 21, 2025 · Pharmacy Service

  • Potential for harm · D September 4, 2025 · found via complaint

    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Corrected October 21, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D July 2, 2025 · found via complaint

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected August 6, 2025 · Nutrition and Dietary

  • Potential for harm · E July 2, 2025 · found via complaint

    Keep all essential equipment working safely.

    Corrected August 6, 2025 · Environmental

  • Potential for harm · D March 20, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected April 22, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D March 20, 2025 · found via complaint

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Corrected April 22, 2025 · Nursing and Physician Services

  • Potential for harm · E February 11, 2025

    Reasonably accommodate the needs and preferences of each resident.

    Corrected April 2, 2025 · Resident Rights

  • Potential for harm · D February 11, 2025

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected April 2, 2025 · Quality of Life and Care

  • Potential for harm · D February 11, 2025

    Provide enough food/fluids to maintain a resident's health.

    Corrected April 2, 2025 · Quality of Life and Care

  • Potential for harm · D February 11, 2025

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected April 2, 2025 · Quality of Life and Care

  • Potential for harm · D February 11, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected April 2, 2025 · Pharmacy Service

  • Potential for harm · D February 11, 2025

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Corrected April 2, 2025 · Nutrition and Dietary

  • Potential for harm · D February 11, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected April 2, 2025 · Nutrition and Dietary

  • Potential for harm · D February 11, 2025

    Employ staff that are licensed, certified, or registered in accordance with state laws.

    Corrected April 2, 2025 · Administration

Showing the 25 most recent. The Safety Report includes every citation with full findings.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 396009 · certified since September 10, 1996. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.