Nick's Health Care Center, LLC
253 East Highway 116 · Plattsburg, MO · 64477 · 8165392376
70 certified beds For profit - Limited Liability company Chain: Reliant Care Management
Why this verdict
- Carries CMS’s abuse warning icon.
- Staffing levels are well below research benchmarks for safe care.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
RN staffing in the bottom 10% nationally
0.22 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Total nurse staffing below 3.0 hours per resident-day
1.73 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 1.73 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.22 | 0.55–0.75 |
| Weekend hours / resident-day | 1.51 | ≈ weekday level |
| Nursing turnover / year | 54% | median 45% |
| Fines (3-yr window) | 2 · $21,538 |
Inspection citations (30 in the current record)
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Actual harm · G November 17, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Past Non-Compliance · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 3, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected November 12, 2025 · Resident Rights
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Potential for harm · E October 3, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected November 12, 2025 · Resident Rights
-
Potential for harm · E October 3, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 12, 2025 · Resident Rights
-
Potential for harm · F October 3, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 12, 2025 · Nutrition and Dietary
-
Potential for harm · F October 3, 2025
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected November 12, 2025 · Environmental
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Actual harm · G February 14, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 3, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 24, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 3, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D October 11, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 25, 2024 · Resident Rights
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Potential for harm · D October 11, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected November 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · E October 11, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · E October 11, 2024
Post nurse staffing information every day.
Corrected November 25, 2024 · Nursing and Physician Services
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Potential for harm · F October 11, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 25, 2024 · Nutrition and Dietary
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Potential for harm · E October 11, 2024 · found via complaint
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected November 25, 2024 · Resident Rights
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Potential for harm · E October 11, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 25, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F October 11, 2024 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected November 25, 2024 · Nutrition and Dietary
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Potential for harm · F October 11, 2024 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected November 25, 2024 · Environmental
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Potential for harm · E March 30, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 30, 2023 · Resident Rights
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Potential for harm · E March 30, 2023
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected May 30, 2023 · Resident Rights
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Potential for harm · E March 30, 2023
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected May 30, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E March 30, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 30, 2023 · Resident Assessment and Care Planning
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Potential for harm · E March 30, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 30, 2023 · Quality of Life and Care
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Potential for harm · E March 30, 2023
Observe each nurse aide's job performance and give regular training.
Corrected May 30, 2023 · Nursing and Physician Services
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Potential for harm · E March 30, 2023
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected May 30, 2023 · Quality of Life and Care
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Potential for harm · E March 30, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected May 30, 2023 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 3, 2025 | Fine | $10,348 |
| October 3, 2025 | Fine | $11,190 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 265698 · certified since February 24, 1999. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.