Nhc Place at Cool Springs
211 Cool Springs Blvd · Franklin, TN · 37067 · 6157786800
121 certified beds For profit - Corporation Chain: National Healthcare Corporation
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.87 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.13 | 0.55–0.75 |
| Weekend hours / resident-day | 4.16 | ≈ weekday level |
| Nursing turnover / year | 50% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (8 in the current record)
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Potential for harm · E September 14, 2022
Perform COVID19 testing on residents and staff.
Corrected October 29, 2022 · Infection Control
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Actual harm · G August 22, 2019
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected October 4, 2019 · Resident Rights
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Actual harm · G August 22, 2019
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 4, 2019 · Quality of Life and Care
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Potential for harm · D August 22, 2019
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 4, 2019 · Quality of Life and Care
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Potential for harm · D August 22, 2019
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected October 4, 2019 · Pharmacy Service
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Potential for harm · F August 22, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 4, 2019 · Nutrition and Dietary
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Potential for harm · D October 17, 2018
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 17, 2018 · Quality of Life and Care
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Potential for harm · D October 17, 2018
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 17, 2018 · Pharmacy Service
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 445475 · certified since May 10, 2004. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.