Nhc Healthcare, Knoxville
809 East Emerald Ave · Knoxville, TN · 37917 · 8655247366
127 certified beds For profit - Limited Liability company Chain: National Healthcare Corporation
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
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Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.96 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.97 | 0.55–0.75 |
| Weekend hours / resident-day | 3.27 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (16 in the current record)
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Potential for harm · D November 5, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 10, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G March 15, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 13, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 15, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 13, 2023 · Resident Rights
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Potential for harm · E March 15, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 13, 2023 · Resident Rights
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Potential for harm · D March 15, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 13, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 15, 2023
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected April 13, 2023 · Quality of Life and Care
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Potential for harm · F March 15, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 13, 2023 · Nutrition and Dietary
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Potential for harm · D March 15, 2023
Provide and implement an infection prevention and control program.
Corrected April 13, 2023 · Infection Control
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Potential for harm · D December 18, 2019
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 8, 2020 · Resident Assessment and Care Planning
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Potential for harm · D December 18, 2019
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 8, 2020 · Quality of Life and Care
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Potential for harm · D December 5, 2018
Ensure each resident receives an accurate assessment.
Corrected January 18, 2019 · Resident Assessment and Care Planning
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Potential for harm · E December 5, 2018
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected January 18, 2019 · Resident Assessment and Care Planning
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Potential for harm · D December 5, 2018
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 18, 2019 · Resident Assessment and Care Planning
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Potential for harm · D December 5, 2018
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 18, 2019 · Resident Assessment and Care Planning
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Potential for harm · D December 5, 2018
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 18, 2019 · Quality of Life and Care
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Potential for harm · D December 5, 2018
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 18, 2019 · Quality of Life and Care
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 445098 · certified since January 1, 1972. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.