Newcastle Place
12600 N Port Washington Rd #300 · Mequon, WI · 53092 · 2623878850
47 certified beds Non profit - Corporation Chain: Lifespace Communities Part of a CCRC
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 5.25 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.06 | 0.55–0.75 |
| Weekend hours / resident-day | 4.76 | ≈ weekday level |
| Nursing turnover / year | 44% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (43 in the current record)
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Actual harm · G April 22, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 13, 2026 · Quality of Life and Care
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Potential for harm · D April 22, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 13, 2026 · Quality of Life and Care
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Potential for harm · D April 22, 2026 · found via complaint
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected May 13, 2026 · Quality of Life and Care
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Potential for harm · D April 22, 2026 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 13, 2026 · Pharmacy Service
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Potential for harm · D January 21, 2026 · found via complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected January 23, 2026 · Resident Rights
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Potential for harm · D January 21, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected January 23, 2026 · Pharmacy Service
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Immediate jeopardy · J July 31, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 1, 2025 · Quality of Life and Care
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Potential for harm · D July 31, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 1, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 31, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected August 1, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 10, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 10, 2025 · Resident Assessment and Care Planning
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Potential for harm · E February 26, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected April 4, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 26, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 4, 2025 · Quality of Life and Care
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Potential for harm · D February 26, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 4, 2025 · Quality of Life and Care
-
Potential for harm · D February 26, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected April 4, 2025 · Quality of Life and Care
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Potential for harm · F February 26, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 4, 2025 · Nutrition and Dietary
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Potential for harm · D February 26, 2025
Provide and implement an infection prevention and control program.
Corrected April 4, 2025 · Infection Control
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Potential for harm · E February 26, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected April 4, 2025 · Infection Control
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Potential for harm · D January 9, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 9, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected February 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 28, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 26, 2024 · Pharmacy Service
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Potential for harm · D October 28, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected November 26, 2024 · Infection Control
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Potential for harm · D May 29, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected June 25, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 29, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 25, 2024 · Quality of Life and Care
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Potential for harm · D May 29, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 25, 2024 · Quality of Life and Care
-
Potential for harm · D May 29, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 25, 2024 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525668 · certified since May 7, 2003. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.