New Mexico State Veterans Home
992 South Broadway · Truth Or Consequences, NM · 87901 · 5758944200
131 certified beds Government - State
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- 3 citations involved actual harm to residents.
Red flags
3 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
82% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 5.98 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.41 | 0.55–0.75 |
| Weekend hours / resident-day | 5.45 | ≈ weekday level |
| Nursing turnover / year | 82% | median 45% |
| Fines (3-yr window) | 1 · $44,226 |
Inspection citations (64 in the current record)
-
Actual harm · H December 27, 2024
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected January 17, 2025 · Quality of Life and Care
-
Potential for harm · E December 27, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected March 6, 2025 · Resident Rights
-
Potential for harm · D December 27, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected March 6, 2025 · Resident Rights
-
Potential for harm · D December 27, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected March 6, 2025 · Resident Rights
-
Potential for harm · D December 27, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected March 6, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D December 27, 2024
Ensure each resident receives an accurate assessment.
Corrected March 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 27, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected March 6, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D December 27, 2024
Plan the resident's discharge to meet the resident's goals and needs.
Corrected March 6, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D December 27, 2024
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected March 6, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D December 27, 2024
Assist a resident in gaining access to vision and hearing services.
Corrected March 6, 2025 · Quality of Life and Care
-
Potential for harm · E December 27, 2024
Provide or obtain dental services for each resident.
Corrected March 6, 2025 · Quality of Life and Care
-
Potential for harm · E December 27, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 27, 2024 · found via complaint
Give residents a notice of rights, rules, services and charges.
Corrected March 6, 2025 · Resident Rights
-
Potential for harm · D September 10, 2024 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected October 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · E September 10, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected October 25, 2024 · Infection Control
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Potential for harm · D May 8, 2024 · found via complaint
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected July 23, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 8, 2024 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected July 23, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 8, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected July 23, 2024 · Pharmacy Service
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Potential for harm · D August 25, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 6, 2023 · Resident Rights
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Potential for harm · E August 25, 2023
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected October 6, 2023 · Resident Rights
-
Potential for harm · D August 25, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected October 6, 2023 · Resident Rights
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Potential for harm · E August 25, 2023
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected October 6, 2023 · Resident Assessment and Care Planning
-
Potential for harm · E August 25, 2023
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected October 6, 2023 · Resident Assessment and Care Planning
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Potential for harm · E August 25, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 6, 2023 · Resident Assessment and Care Planning
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Potential for harm · E August 25, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 6, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 27, 2024 | Fine | $44,226 |
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 325092 · certified since January 25, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.