New Lebanon Rehabilitation and Healthcare Center
101 Mills Place · New Lebanon, OH · 45345 · 9376871311
120 certified beds For profit - Corporation Chain: Crown Healthcare Group
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $96,413 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
$96,413 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
RN staffing in the bottom 10% nationally
0.28 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Total nurse staffing below 3.0 hours per resident-day
2.87 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 2.87 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.28 | 0.55–0.75 |
| Weekend hours / resident-day | 2.74 | ≈ weekday level |
| Nursing turnover / year | 50% | median 45% |
| Fines (3-yr window) | 1 · $96,413 |
Inspection citations (63 in the current record)
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Potential for harm · D September 30, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 26, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 30, 2025
Provide activities to meet all resident's needs.
Corrected November 26, 2025 · Quality of Life and Care
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Potential for harm · D September 30, 2025
Have policies on smoking.
Corrected November 26, 2025 · Environmental
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Potential for harm · D September 30, 2025 · found via complaint
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Corrected November 26, 2025 · Resident Rights
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Potential for harm · D September 30, 2025 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected November 26, 2025 · Resident Rights
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Potential for harm · D September 30, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 26, 2025 · Quality of Life and Care
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Potential for harm · D September 30, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 26, 2025 · Quality of Life and Care
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Potential for harm · D September 30, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 26, 2025 · Quality of Life and Care
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Potential for harm · D September 30, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 26, 2025 · Pharmacy Service
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Potential for harm · D September 30, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 26, 2025 · Pharmacy Service
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Potential for harm · F September 30, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 26, 2025 · Nutrition and Dietary
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Potential for harm · D September 30, 2025 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected November 26, 2025 · Environmental
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Potential for harm · F December 31, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 4, 2025 · Infection Control
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Potential for harm · D October 9, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected October 25, 2024 · Pharmacy Service
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Potential for harm · D October 9, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected October 25, 2024 · Infection Control
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Potential for harm · D October 9, 2024 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected October 25, 2024 · Environmental
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Immediate jeopardy · K September 18, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 25, 2024 · Quality of Life and Care
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Immediate jeopardy · L September 18, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected October 25, 2024 · Nursing and Physician Services
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Potential for harm · D September 18, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected October 25, 2024 · Resident Rights
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Potential for harm · E September 18, 2024
Respond appropriately to all alleged violations.
Corrected October 25, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 18, 2024
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected October 25, 2024 · Resident Rights
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Potential for harm · D September 18, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected October 25, 2024 · Resident Rights
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Potential for harm · D September 18, 2024
Prepare residents for a safe transfer or discharge from the nursing home.
Corrected October 25, 2024 · Resident Rights
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Potential for harm · D September 18, 2024
Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Corrected October 25, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 18, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 25, 2024 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 18, 2024 | Fine | $96,413 |
| September 18, 2024 | Payment Denial | 8 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365897 · certified since January 1, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.