New Haven Care Center
9503 Highway 100 · New Haven, MO · 63068 · 5732372103
90 certified beds Non profit - Corporation
Why this verdict
- Staffing levels are well below research benchmarks for safe care.
- Cleaner inspection record than most facilities nationally.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 80 points, but Recommended is gated: staffing below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Total nurse staffing below 3.0 hours per resident-day
2.79 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
Weekends run noticeably short-staffed
Weekend staffing is 74% of the overall level. Visit on a Saturday or Sunday before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 5 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 2.79 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.33 | 0.55–0.75 |
| Weekend hours / resident-day | 2.06 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (13 in the current record)
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Potential for harm · E March 21, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · E December 15, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 3, 2024 · Quality of Life and Care
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Potential for harm · E December 15, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 3, 2024 · Quality of Life and Care
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Potential for harm · D December 15, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected January 3, 2024 · Quality of Life and Care
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Potential for harm · D December 15, 2023
Provide and implement an infection prevention and control program.
Corrected January 3, 2024 · Infection Control
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Potential for harm · D November 4, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 18, 2022 · Resident Rights
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Potential for harm · D November 4, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 18, 2022 · Resident Rights
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Potential for harm · E November 4, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected December 18, 2022 · Resident Rights
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Potential for harm · E November 4, 2022
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected December 18, 2022 · Resident Rights
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Potential for harm · E November 4, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 18, 2022 · Resident Assessment and Care Planning
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Potential for harm · E November 4, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 18, 2022 · Quality of Life and Care
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Potential for harm · E November 4, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 18, 2022 · Quality of Life and Care
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Potential for harm · F November 4, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 18, 2022 · Nutrition and Dietary
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 265415 · certified since February 21, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.