New England Homes for the Deaf, Inc
154 Water Street · Danvers, MA · 01923 · 9787740445
81 certified beds Non profit - Corporation
- Staffing hours comfortably above national benchmarks.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 5.20 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.84 | 0.55–0.75 |
| Weekend hours / resident-day | 4.90 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | 1 · $3,174 |
Inspection citations (22 in the current record)
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Potential for harm · D March 19, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 10, 2025 · Resident Rights
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Potential for harm · D March 19, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected April 10, 2025 · Resident Rights
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Potential for harm · D March 19, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected April 10, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 19, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 10, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 19, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 10, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 19, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 10, 2025 · Quality of Life and Care
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Potential for harm · D March 19, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 10, 2025 · Quality of Life and Care
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Potential for harm · D March 19, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected April 10, 2025 · Pharmacy Service
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Potential for harm · E March 19, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 10, 2025 · Nutrition and Dietary
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Potential for harm · D March 21, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected May 1, 2024 · Resident Rights
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Potential for harm · D March 21, 2024
Keep residents' personal and medical records private and confidential.
Corrected May 1, 2024 · Resident Rights
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Potential for harm · D March 21, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 1, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 21, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 1, 2024 · Quality of Life and Care
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Potential for harm · D March 21, 2024
Keep all essential equipment working safely.
Corrected May 1, 2024 · Environmental
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Potential for harm · F March 21, 2024
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected May 1, 2024 · Environmental
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Potential for harm · D October 27, 2022
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected December 11, 2022 · Resident Rights
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Potential for harm · D October 27, 2022
Respond appropriately to all alleged violations.
Corrected December 11, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 27, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 11, 2022 · Quality of Life and Care
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Potential for harm · D October 27, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 11, 2022 · Quality of Life and Care
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Potential for harm · D October 27, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected December 11, 2022 · Quality of Life and Care
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Potential for harm · D October 27, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 11, 2022 · Nutrition and Dietary
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Potential for harm · D October 27, 2022
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected December 11, 2022 · Administration
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 30, 2023 | Fine | $3,174 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225768 · certified since August 1, 2004. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.