Neighbors - East Neighborhood (the)

658 Howison Circle · Menomonie, WI · 54751 · 7152322661

46 certified beds Government - County

  • No federal fines or payment denials in CMS’s 3-year window.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 61
Serious harm & abuse 20% 94
Staffing 20% 76
Federal penalties 15% 100
Trend 10% 70
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day4.183.48 min · 4.1 strong
RN hours / resident-day0.670.55–0.75
Weekend hours / resident-day3.91≈ weekday level
Nursing turnover / year54%median 45%
Fines (3-yr window)none

Inspection citations (13 in the current record)

  • Potential for harm · D January 7, 2026

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Corrected February 7, 2026 · Resident Rights

  • Potential for harm · D January 7, 2026

    Provide routine and 24-hour emergency dental care for each resident.

    Corrected February 7, 2026 · Quality of Life and Care

  • Potential for harm · E January 7, 2026

    Provide and implement an infection prevention and control program.

    Corrected February 7, 2026 · Infection Control

  • Potential for harm · F January 7, 2026

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Corrected February 7, 2026 · Infection Control

  • Potential for harm · D October 20, 2025 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected October 31, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D September 26, 2024

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected October 26, 2024 · Resident Rights

  • Potential for harm · D September 26, 2024

    Ensure each resident receives an accurate assessment.

    Corrected October 26, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D September 26, 2024

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected October 26, 2024 · Quality of Life and Care

  • Potential for harm · F September 26, 2024

    Provide and implement an infection prevention and control program.

    Corrected October 26, 2024 · Infection Control

  • Actual harm · G February 13, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected March 13, 2024 · Quality of Life and Care

  • Potential for harm · E August 30, 2023

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected September 15, 2023 · Nutrition and Dietary

  • Potential for harm · F August 30, 2023

    Provide and implement an infection prevention and control program.

    Corrected September 15, 2023 · Infection Control

  • Potential for harm · D July 3, 2023 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected July 25, 2023 · Freedom from Abuse, Neglect, and Exploitation

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525713 · certified since October 1, 2013. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.