Neighbors - Central Neighborhood (the)

2901 Forbes Ave · Menomonie, WI · 54751 · 7152322661

45 certified beds Government - County

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.

Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 62
Serious harm & abuse 20% 100
Staffing 20% 93
Federal penalties 15% 100
Trend 10% 18
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 2 of 5

Total nurse hours / resident-day5.003.48 min · 4.1 strong
RN hours / resident-day1.100.55–0.75
Weekend hours / resident-day4.56≈ weekday level
Nursing turnover / year35%median 45%
Fines (3-yr window)none

Inspection citations (6 in the current record)

  • Potential for harm · D June 19, 2025

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected July 18, 2025 · Quality of Life and Care

  • Potential for harm · F June 19, 2025

    Provide and implement an infection prevention and control program.

    Corrected July 18, 2025 · Infection Control

  • Potential for harm · D June 19, 2025

    Implement a program that monitors antibiotic use.

    Corrected July 18, 2025 · Infection Control

  • Potential for harm · F June 19, 2025

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Corrected July 18, 2025 · Infection Control

  • Potential for harm · E June 19, 2025

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected July 18, 2025 · Infection Control

  • Potential for harm · D March 27, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected March 28, 2024 · Resident Assessment and Care Planning

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525433 · certified since September 1, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.