National City Post Acute

220 East 24th Street · National City, CA · 91950 · 6194746741

98 certified beds For profit - Limited Liability company Chain: Windsor

Why this verdict

  • Inspection record is far worse than the national median (deficiency count and severity).

Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 40
Serious harm & abuse 20% 88
Staffing 20% 74
Federal penalties 15% 74
Trend 10% 51
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.863.48 min · 4.1 strong
RN hours / resident-day0.610.55–0.75
Weekend hours / resident-day3.66≈ weekday level
Nursing turnover / year41%median 45%
Fines (3-yr window)1 · $15,652

Inspection citations (46 in the current record)

  • Potential for harm · D March 16, 2026 · found via complaint

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Corrected March 21, 2026 · Resident Rights

  • Potential for harm · D December 19, 2025

    Give the resident's representative the ability to exercise the resident's rights.

    Corrected December 29, 2025 · Resident Rights

  • Potential for harm · D December 19, 2025

    Reasonably accommodate the needs and preferences of each resident.

    Corrected December 29, 2025 · Resident Rights

  • Potential for harm · E December 19, 2025

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected December 29, 2025 · Resident Rights

  • Potential for harm · D December 19, 2025

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected December 29, 2025 · Resident Rights

  • Potential for harm · E December 19, 2025

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected December 29, 2025 · Resident Rights

  • Potential for harm · D December 19, 2025

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Corrected December 29, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 19, 2025

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Corrected December 29, 2025 · Resident Rights

  • Potential for harm · D December 19, 2025

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected December 29, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E December 19, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected December 29, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D December 19, 2025

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected December 29, 2025 · Quality of Life and Care

  • Potential for harm · D December 19, 2025

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected December 29, 2025 · Quality of Life and Care

  • Potential for harm · E December 19, 2025

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected December 29, 2025 · Pharmacy Service

  • Potential for harm · E December 19, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected December 29, 2025 · Pharmacy Service

  • Potential for harm · D December 19, 2025

    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Corrected December 29, 2025 · Nutrition and Dietary

  • Potential for harm · D December 19, 2025

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Corrected December 29, 2025 · Nutrition and Dietary

  • Potential for harm · D December 19, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected December 29, 2025 · Nutrition and Dietary

  • Potential for harm · D December 19, 2025

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected December 29, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E December 19, 2025

    Provide and implement an infection prevention and control program.

    Corrected December 29, 2025 · Infection Control

  • Potential for harm · D December 19, 2025

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected December 29, 2025 · Infection Control

  • Potential for harm · D December 11, 2025 · found via complaint

    Ensure each resident receives an accurate assessment.

    Corrected December 18, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D December 11, 2025 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected December 18, 2025 · Infection Control

  • Potential for harm · D July 2, 2025 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Deficient, Provider has no plan of correction · Quality of Life and Care

  • Potential for harm · D July 2, 2025 · found via complaint

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Deficient, Provider has no plan of correction · Nursing and Physician Services

  • Potential for harm · D May 13, 2025 · found via complaint

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected May 27, 2025 · Resident Rights

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
August 22, 2024Fine$15,652

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.

Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055954 · certified since August 1, 1968. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.