Mustang Park Therapy and Living Center
4501 Plano Parkway · Carrollton, TX · 75010 · 4697015300
120 certified beds For profit - Corporation
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $9,269 in fines in the last 24 months.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.25 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.47 | 0.55–0.75 |
| Weekend hours / resident-day | 2.80 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 2 · $18,275 |
Inspection citations (49 in the current record)
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Potential for harm · E April 1, 2026
Reasonably accommodate the needs and preferences of each resident.
Corrected April 2, 2026 · Resident Rights
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Potential for harm · D April 1, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected May 1, 2026 · Resident Rights
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Potential for harm · D April 1, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 1, 2026 · Resident Assessment and Care Planning
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Potential for harm · E April 1, 2026
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 2, 2026 · Nutrition and Dietary
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Potential for harm · E April 1, 2026
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected May 1, 2026 · Nutrition and Dietary
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Potential for harm · E April 1, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 1, 2026 · Nutrition and Dietary
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Potential for harm · E April 1, 2026
Provide and implement an infection prevention and control program.
Corrected May 1, 2026 · Infection Control
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Potential for harm · D December 10, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected December 20, 2025 · Resident Rights
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Potential for harm · D December 10, 2025 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected December 20, 2025 · Resident Rights
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Potential for harm · D December 10, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 20, 2025 · Quality of Life and Care
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Potential for harm · D December 10, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected December 20, 2025 · Nutrition and Dietary
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Potential for harm · D December 10, 2025 · found via complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected December 20, 2025 · Environmental
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Potential for harm · D December 3, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected December 13, 2025 · Resident Rights
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Potential for harm · D December 3, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected December 13, 2025 · Infection Control
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Potential for harm · D November 26, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 6, 2025 · Resident Rights
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Potential for harm · E November 26, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected December 6, 2025 · Resident Rights
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Potential for harm · E November 26, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 6, 2025 · Quality of Life and Care
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Potential for harm · E November 26, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 6, 2025 · Quality of Life and Care
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Immediate jeopardy · J April 16, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 14, 2025 · Quality of Life and Care
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Potential for harm · D April 16, 2025 · found via complaint
Provide or obtain dental services for each resident.
Corrected May 16, 2025 · Quality of Life and Care
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Potential for harm · D January 8, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 31, 2025 · Resident Rights
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Potential for harm · D January 8, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 31, 2025 · Quality of Life and Care
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Potential for harm · F January 8, 2025
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected January 31, 2025 · Administration
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Potential for harm · D January 8, 2025
Provide and implement an infection prevention and control program.
Corrected January 31, 2025 · Infection Control
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Potential for harm · E January 8, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected January 31, 2025 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 16, 2025 | Fine | $9,269 |
| March 1, 2024 | Fine | $9,006 |
| March 1, 2024 | Payment Denial | 14 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676363 · certified since September 5, 2014. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.