Mountain View Health & Rehabilitation
1600 Muchison Rd · El Paso, TX · 79902 · 9155442002
187 certified beds For profit - Individual Chain: Creative Solutions in Healthcare
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (2 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $127,645 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
Red flags
2 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$127,645 in federal fines in the last 24 months
3 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.42 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.42 | 0.55–0.75 |
| Weekend hours / resident-day | 2.94 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 3 · $127,645 |
Inspection citations (72 in the current record)
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Potential for harm · E April 9, 2026 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 10, 2026 · Nutrition and Dietary
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Potential for harm · D February 18, 2026 · found via complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected February 19, 2026 · Resident Rights
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Potential for harm · E February 18, 2026 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 19, 2026 · Resident Assessment and Care Planning
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Potential for harm · E February 18, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 19, 2026 · Quality of Life and Care
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Potential for harm · E February 18, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 18, 2026 · Quality of Life and Care
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Immediate jeopardy · J November 17, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Past Non-Compliance · Resident Assessment and Care Planning
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Immediate jeopardy · J November 17, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Past Non-Compliance · Quality of Life and Care
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Potential for harm · D November 17, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 18, 2025 · Quality of Life and Care
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Potential for harm · D November 17, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected November 18, 2025 · Infection Control
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Potential for harm · D September 5, 2025 · found via complaint
Give residents a notice of rights, rules, services and charges.
Corrected September 6, 2025 · Resident Rights
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Potential for harm · D September 5, 2025 · found via complaint
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Corrected September 6, 2025 · Resident Rights
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Potential for harm · D September 5, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected September 6, 2025 · Resident Rights
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Potential for harm · D September 5, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected September 6, 2025 · Quality of Life and Care
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Potential for harm · D September 5, 2025 · found via complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected September 6, 2025 · Quality of Life and Care
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Potential for harm · E September 5, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected September 6, 2025 · Infection Control
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Potential for harm · D August 12, 2025 · found via complaint
Have policies on smoking.
Corrected August 13, 2025 · Environmental
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Immediate jeopardy · J May 5, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J May 5, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 6, 2025 · Quality of Life and Care
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Immediate jeopardy · J May 5, 2025 · found via complaint
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected May 6, 2025 · Administration
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Potential for harm · D May 5, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected May 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 5, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected May 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 24, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected April 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 24, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E December 19, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected January 13, 2025 · Resident Rights
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Potential for harm · E December 19, 2024
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected January 13, 2025 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 17, 2025 | Fine | $12,740 |
| April 24, 2025 | Fine | $66,860 |
| January 16, 2025 | Fine | $48,045 |
| January 16, 2025 | Payment Denial | 35 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 455471 · certified since April 15, 1982. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.