Mountain View Conv Hosp
13333 Fenton Avenue · Sylmar, CA · 91342 · 8183671033
114 certified beds For profit - Limited Liability company Chain: Cambridge Healthcare Services
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.52 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.67 | 0.55–0.75 |
| Weekend hours / resident-day | 4.13 | ≈ weekday level |
| Nursing turnover / year | 25% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (109 in the current record)
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Potential for harm · D March 26, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 30, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 26, 2026
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected April 30, 2026 · Resident Rights
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Potential for harm · E March 26, 2026
Reasonably accommodate the needs and preferences of each resident.
Corrected April 30, 2026 · Resident Rights
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Potential for harm · E March 26, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected April 30, 2026 · Resident Rights
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Potential for harm · D March 26, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 30, 2026 · Resident Rights
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Potential for harm · D March 26, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected April 30, 2026 · Resident Rights
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Potential for harm · E March 26, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected April 30, 2026 · Resident Assessment and Care Planning
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Potential for harm · E March 26, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 30, 2026 · Resident Assessment and Care Planning
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Potential for harm · E March 26, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 30, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 26, 2026
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 30, 2026 · Quality of Life and Care
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Potential for harm · E March 26, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 30, 2026 · Quality of Life and Care
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Potential for harm · D March 26, 2026
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected April 30, 2026 · Quality of Life and Care
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Potential for harm · D March 26, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 30, 2026 · Quality of Life and Care
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Potential for harm · D March 26, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 30, 2026 · Pharmacy Service
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Potential for harm · E March 26, 2026
Ensure that residents are free from significant medication errors.
Corrected April 30, 2026 · Pharmacy Service
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Potential for harm · D March 26, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 30, 2026 · Pharmacy Service
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Potential for harm · E March 26, 2026
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected April 30, 2026 · Nutrition and Dietary
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Potential for harm · E March 26, 2026
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected April 30, 2026 · Nutrition and Dietary
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Potential for harm · E March 26, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 30, 2026 · Nutrition and Dietary
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Potential for harm · F March 26, 2026
Dispose of garbage and refuse properly.
Corrected April 30, 2026 · Nutrition and Dietary
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Potential for harm · E March 26, 2026
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected April 30, 2026 · Administration
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Potential for harm · E March 26, 2026
Provide and implement an infection prevention and control program.
Corrected April 30, 2026 · Infection Control
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Potential for harm · D March 26, 2026
Implement a program that monitors antibiotic use.
Corrected April 30, 2026 · Infection Control
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Potential for harm · D March 26, 2026
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected April 30, 2026 · Infection Control
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Potential for harm · E March 26, 2026
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected April 30, 2026 · Environmental
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 056333 · certified since April 1, 1977. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.