Monument Healthcare Murray Creek
3855 South 700 East · Millcreek, UT · 84106 · 8012684766
184 certified beds For profit - Limited Liability company Chain: Monument Health Group
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $112,800 in fines in the last 24 months.
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$112,800 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.95 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.14 | 0.55–0.75 |
| Weekend hours / resident-day | 3.46 | ≈ weekday level |
| Nursing turnover / year | 51% | median 45% |
| Fines (3-yr window) | 2 · $120,948 |
Inspection citations (50 in the current record)
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Actual harm · G March 31, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 26, 2025 · Quality of Life and Care
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Potential for harm · D March 31, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 13, 2025 · Quality of Life and Care
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Actual harm · H June 28, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 23, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 28, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected July 23, 2025 · Resident Rights
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Potential for harm · E June 28, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 23, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E June 28, 2025
Respond appropriately to all alleged violations.
Corrected July 23, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 28, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 28, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 23, 2025 · Quality of Life and Care
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Potential for harm · D June 28, 2025
Provide activities to meet all resident's needs.
Corrected July 23, 2025 · Quality of Life and Care
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Potential for harm · D June 28, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected July 23, 2025 · Quality of Life and Care
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Potential for harm · D June 28, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 23, 2025 · Resident Assessment and Care Planning
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Potential for harm · F June 28, 2025
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected July 23, 2025 · Administration
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Potential for harm · F June 28, 2025
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Corrected July 23, 2025 · Administration
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Potential for harm · F June 28, 2025
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected July 23, 2025 · Administration
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Potential for harm · F June 28, 2025
Provide and implement an infection prevention and control program.
Corrected July 23, 2025 · Infection Control
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Potential for harm · D June 28, 2025
Ensure resident rooms meet each resident's needs.
Corrected July 23, 2025 · Environmental
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Actual harm · G January 31, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 11, 2024 · Quality of Life and Care
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Potential for harm · E August 31, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected November 3, 2023 · Resident Rights
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Potential for harm · D August 31, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 3, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 31, 2023
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected November 3, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 31, 2023
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected November 3, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 31, 2023
Ensure each resident receives an accurate assessment.
Corrected November 3, 2023 · Resident Assessment and Care Planning
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Potential for harm · E August 31, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 3, 2023 · Resident Assessment and Care Planning
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Potential for harm · E August 31, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 3, 2023 · Quality of Life and Care
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Potential for harm · E August 31, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 3, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 28, 2025 | Fine | $112,800 |
| January 31, 2024 | Fine | $8,148 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 465094 · certified since July 16, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.