Monterey Care Center
3929 Hoover Road · Grove City, OH · 43123 · 6148757700
148 certified beds For profit - Limited Liability company Chain: Optalis Health & Rehabilitation
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.57 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.52 | 0.55–0.75 |
| Weekend hours / resident-day | 3.14 | ≈ weekday level |
| Nursing turnover / year | 56% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (32 in the current record)
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Potential for harm · D July 9, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected August 8, 2025 · Resident Rights
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Actual harm · G June 10, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 3, 2025 · Quality of Life and Care
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Potential for harm · F April 1, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 30, 2025 · Nutrition and Dietary
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Potential for harm · D November 24, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 31, 2024 · Resident Rights
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Potential for harm · D November 24, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected December 31, 2024 · Resident Rights
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Potential for harm · E November 24, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 31, 2024 · Quality of Life and Care
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Potential for harm · E November 24, 2024
Provide activities to meet all resident's needs.
Corrected December 31, 2024 · Quality of Life and Care
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Potential for harm · D November 24, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 31, 2024 · Quality of Life and Care
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Potential for harm · D November 24, 2024
Assist a resident in gaining access to vision and hearing services.
Corrected December 31, 2024 · Quality of Life and Care
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Potential for harm · D November 24, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 31, 2024 · Quality of Life and Care
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Potential for harm · D November 24, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected December 31, 2024 · Quality of Life and Care
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Potential for harm · D November 24, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 31, 2024 · Quality of Life and Care
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Potential for harm · D November 24, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 31, 2024 · Quality of Life and Care
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Potential for harm · D November 24, 2024
Provide care or services that was trauma informed and/or culturally competent.
Corrected December 31, 2024 · Quality of Life and Care
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Potential for harm · D November 24, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected December 31, 2024 · Pharmacy Service
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Potential for harm · D November 24, 2024
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected December 31, 2024 · Nutrition and Dietary
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Potential for harm · D November 24, 2024
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected December 31, 2024 · Nutrition and Dietary
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Potential for harm · F November 24, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 31, 2024 · Nutrition and Dietary
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Potential for harm · F November 24, 2024
Provide and implement an infection prevention and control program.
Corrected December 31, 2024 · Infection Control
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No harm found · B November 24, 2024
Ensure each resident receives an accurate assessment.
Corrected December 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 14, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 15, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F November 14, 2023 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected December 15, 2023 · Environmental
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Potential for harm · D May 5, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 20, 2022 · Resident Rights
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Potential for harm · D May 5, 2022
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 20, 2022 · Resident Assessment and Care Planning
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Potential for harm · D May 5, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 20, 2022 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365077 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.