Mont Marie Rehabilitation & Healthcare Center
36 Lower Westfield Road · Holyoke, MA · 01040 · 4134270067
84 certified beds For profit - Limited Liability company Chain: Marquis Health Services
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.47 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.99 | 0.55–0.75 |
| Weekend hours / resident-day | 4.07 | ≈ weekday level |
| Nursing turnover / year | 44% | median 45% |
| Fines (3-yr window) | 1 · $8,278 |
Inspection citations (20 in the current record)
-
Potential for harm · D January 20, 2026 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected February 11, 2026 · Nursing and Physician Services
-
Potential for harm · D December 2, 2025 · found via complaint
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Corrected December 26, 2025 · Resident Rights
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Potential for harm · D December 2, 2025 · found via complaint
Provide appropriate foot care.
Corrected December 26, 2025 · Quality of Life and Care
-
Potential for harm · D April 15, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 9, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 15, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected February 4, 2025 · Pharmacy Service
-
Actual harm · G April 4, 2025
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected April 30, 2025 · Resident Rights
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Potential for harm · D April 4, 2025
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected April 30, 2025 · Resident Rights
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Potential for harm · D April 4, 2025
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected April 30, 2025 · Quality of Life and Care
-
Potential for harm · D April 4, 2025
Provide and implement an infection prevention and control program.
Corrected April 30, 2025 · Infection Control
-
No harm found · B April 4, 2025
Ensure each resident receives an accurate assessment.
Corrected April 30, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D March 26, 2024
Ensure each resident receives an accurate assessment.
Corrected April 19, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 26, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected April 19, 2024 · Quality of Life and Care
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Potential for harm · D March 26, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 19, 2024 · Quality of Life and Care
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Potential for harm · D March 26, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 19, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 6, 2022
Ensure each resident receives an accurate assessment.
Corrected October 6, 2022 · Resident Assessment and Care Planning
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Potential for harm · D September 6, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 6, 2022 · Resident Assessment and Care Planning
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Potential for harm · E September 6, 2022
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected October 6, 2022 · Nursing and Physician Services
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Potential for harm · D September 6, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 6, 2022 · Nutrition and Dietary
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Potential for harm · D September 6, 2022
Provide and implement an infection prevention and control program.
Corrected October 6, 2022 · Infection Control
-
Potential for harm · D September 6, 2022
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected October 6, 2022 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 4, 2025 | Fine | $8,278 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225556 · certified since September 22, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.