Miller's at Oak Pointe

411 N Wolf Rd · Columbia City, IN · 46725 · 2602488141

82 certified beds For profit - Corporation Chain: Miller's Merry Manor Part of a CCRC

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.

Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 65
Serious harm & abuse 20% 100
Staffing 20% 84
Federal penalties 15% 100
Trend 10% 44
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day4.393.48 min · 4.1 strong
RN hours / resident-day1.010.55–0.75
Weekend hours / resident-day3.69≈ weekday level
Nursing turnover / year46%median 45%
Fines (3-yr window)none

Inspection citations (5 in the current record)

  • Potential for harm · F December 22, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected January 14, 2026 · Nutrition and Dietary

  • Potential for harm · F December 22, 2025

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Corrected January 14, 2026 · Administration

  • Potential for harm · D July 16, 2025 · found via complaint

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Corrected July 30, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E November 14, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected November 20, 2024 · Pharmacy Service

  • Potential for harm · F November 14, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected November 20, 2024 · Nutrition and Dietary

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 155128 · certified since July 6, 1972. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.