Mill Town Health and Rehabilitation
22 Maple Street · Amesbury, MA · 01913 · 9783884682
130 certified beds For profit - Limited Liability company
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $78,198 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
Red flags
3 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
$78,198 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.23 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.54 | 0.55–0.75 |
| Weekend hours / resident-day | 2.99 | ≈ weekday level |
| Nursing turnover / year | 48% | median 45% |
| Fines (3-yr window) | 2 · $239,585 |
Inspection citations (58 in the current record)
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Potential for harm · D March 24, 2026 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected April 28, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 24, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 28, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 3, 2026 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 23, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 3, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 23, 2026 · Resident Assessment and Care Planning
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Actual harm · G May 29, 2025
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected July 8, 2025 · Quality of Life and Care
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Potential for harm · D May 29, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 8, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 29, 2025
Respond appropriately to all alleged violations.
Corrected July 8, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E May 29, 2025
Ensure each resident receives an accurate assessment.
Corrected July 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · E May 29, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected July 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 29, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 8, 2025 · Quality of Life and Care
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Potential for harm · E May 29, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 8, 2025 · Quality of Life and Care
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Potential for harm · D May 29, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 8, 2025 · Quality of Life and Care
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Potential for harm · D May 29, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected July 8, 2025 · Quality of Life and Care
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Potential for harm · D May 29, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected July 8, 2025 · Quality of Life and Care
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Potential for harm · D May 29, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected July 8, 2025 · Quality of Life and Care
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Potential for harm · D May 29, 2025
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Corrected July 8, 2025 · Quality of Life and Care
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Potential for harm · E May 29, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 8, 2025 · Pharmacy Service
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Potential for harm · D May 29, 2025
Provide or obtain dental services for each resident.
Corrected July 8, 2025 · Quality of Life and Care
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Potential for harm · D May 29, 2025
Provide and implement an infection prevention and control program.
Corrected July 8, 2025 · Infection Control
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Potential for harm · E May 29, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected July 8, 2025 · Infection Control
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No harm found · B May 29, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected July 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 11, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 18, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 11, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 18, 2025 · Resident Assessment and Care Planning
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Immediate jeopardy · K June 25, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected August 6, 2024 · Resident Rights
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Immediate jeopardy · K June 25, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 6, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 29, 2025 | Fine | $78,198 |
| June 25, 2024 | Fine | $161,387 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225318 · certified since December 7, 1988. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.