Milford Health and Rehabilitation Center

195 Platt Street · Milford, CT · 06460 · 2038785958

120 certified beds For profit - Corporation Chain: National Health Care Associates

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • No federal fines or payment denials in CMS’s 3-year window.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 72
Serious harm & abuse 20% 100
Staffing 20% 76
Federal penalties 15% 100
Trend 10% 44
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 5 of 5 Staffing: 3 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.933.48 min · 4.1 strong
RN hours / resident-day0.500.55–0.75
Weekend hours / resident-day3.59≈ weekday level
Nursing turnover / year22%median 45%
Fines (3-yr window)none

Inspection citations (15 in the current record)

  • Potential for harm · D October 15, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected November 6, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D June 4, 2024

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected July 16, 2024 · Resident Rights

  • Potential for harm · E June 4, 2024

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected July 16, 2024 · Quality of Life and Care

  • Potential for harm · D June 4, 2024

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected July 16, 2024 · Quality of Life and Care

  • Potential for harm · E June 4, 2024 · found via complaint

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected July 16, 2024 · Nutrition and Dietary

  • No harm found · B June 4, 2024

    Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.

    Corrected July 16, 2024 · Resident Assessment and Care Planning

  • No harm found · B June 4, 2024

    Observe each nurse aide's job performance and give regular training.

    Corrected July 16, 2024 · Nursing and Physician Services

  • No harm found · B June 4, 2024

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected July 16, 2024 · Pharmacy Service

  • Potential for harm · D January 26, 2022

    Plan the resident's discharge to meet the resident's goals and needs.

    Corrected March 22, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D January 26, 2022

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected March 22, 2022 · Quality of Life and Care

  • Potential for harm · D January 26, 2022

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected March 22, 2022 · Quality of Life and Care

  • No harm found · B January 26, 2022

    Assure that each resident’s assessment is updated at least once every 3 months.

    Corrected March 22, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D July 11, 2019

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected September 27, 2019 · Resident Rights

  • Potential for harm · E July 11, 2019

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected September 27, 2019 · Pharmacy Service

  • Potential for harm · D July 11, 2019

    Provide and implement an infection prevention and control program.

    Corrected September 27, 2019 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075064 · certified since February 1, 1971. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.