Memphis Convalescent Center

1415 N 18th St · Memphis, TX · 79245 · 8062593566

72 certified beds Government - Hospital district Chain: Creative Solutions in Healthcare Hospital-based

Why this verdict

  • Inspection record is far worse than the national median (deficiency count and severity).
  • Inspection results have improved across recent cycles.

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Red flags

3 immediate-jeopardy citations in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

3 abuse-related citations at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

100% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

Score breakdown

Inspection record 30% of score 39
Serious harm & abuse 20% 62
Staffing 20% 53
Federal penalties 15% 72
Trend 10% 92
Context 5% 75

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.413.48 min · 4.1 strong
RN hours / resident-day0.450.55–0.75
Weekend hours / resident-day3.04≈ weekday level
Nursing turnover / year100%median 45%
Fines (3-yr window)1 · $19,754

Inspection citations (20 in the current record)

  • Potential for harm · D November 19, 2025

    Ensure each resident receives an accurate assessment.

    Corrected November 26, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D November 19, 2025

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Corrected November 26, 2025 · Nursing and Physician Services

  • Potential for harm · D November 19, 2025

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected November 26, 2025 · Pharmacy Service

  • Potential for harm · E November 19, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected November 26, 2025 · Nutrition and Dietary

  • Potential for harm · E August 6, 2024

    Ensure each resident receives an accurate assessment.

    Corrected August 7, 2024 · Resident Assessment and Care Planning

  • Potential for harm · E August 6, 2024

    Provide activities to meet all resident's needs.

    Corrected August 7, 2024 · Quality of Life and Care

  • Potential for harm · F August 6, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected August 7, 2024 · Nutrition and Dietary

  • Potential for harm · D May 22, 2024 · found via complaint

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected May 23, 2024 · Resident Rights

  • Immediate jeopardy · K December 17, 2023 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected December 18, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Immediate jeopardy · K December 17, 2023 · found via complaint

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected December 18, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Immediate jeopardy · J December 17, 2023 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected December 18, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E December 17, 2023 · found via complaint

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    Corrected December 18, 2023 · Resident Rights

  • Potential for harm · E December 17, 2023 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected December 18, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · F December 17, 2023 · found via complaint

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected December 18, 2023 · Nutrition and Dietary

  • Potential for harm · E October 17, 2023 · found via complaint

    Provide or obtain dental services for each resident.

    Corrected October 19, 2023 · Quality of Life and Care

  • Potential for harm · D July 18, 2023

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Corrected July 25, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D July 18, 2023

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected July 25, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D July 18, 2023

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected July 25, 2023 · Quality of Life and Care

  • Potential for harm · F July 18, 2023

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected July 31, 2023 · Nutrition and Dietary

  • Potential for harm · D July 18, 2023

    Provide and implement an infection prevention and control program.

    Corrected July 25, 2023 · Infection Control

Federal penalties

DateTypeAmount / length
December 17, 2023Fine$19,754

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 675970 · certified since June 6, 2003. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.