Memory Care Center at Emerald
2700 North Hickory Street · Claremore, OK · 74017 · 9182834949
60 certified beds For profit - Limited Liability company Chain: Emerald Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
RN staffing in the bottom 10% nationally
0.14 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
67% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.39 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.14 | 0.55–0.75 |
| Weekend hours / resident-day | 3.16 | ≈ weekday level |
| Nursing turnover / year | 67% | median 45% |
| Fines (3-yr window) | 4 · $38,175 |
Inspection citations (51 in the current record)
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Potential for harm · D May 12, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 11, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 12, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected July 11, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G May 31, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 28, 2024 · Quality of Life and Care
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Potential for harm · D May 14, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 28, 2024 · Resident Rights
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Potential for harm · E May 14, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 28, 2024 · Resident Rights
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Potential for harm · E May 14, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 28, 2024 · Resident Rights
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Potential for harm · D May 14, 2024
Ensure each resident receives an accurate assessment.
Corrected June 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · E May 14, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 14, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 14, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 28, 2024 · Quality of Life and Care
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Potential for harm · D May 14, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 28, 2024 · Quality of Life and Care
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Potential for harm · E May 14, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected June 28, 2024 · Nursing and Physician Services
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Potential for harm · E May 14, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected June 28, 2024 · Nursing and Physician Services
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Potential for harm · E May 14, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected June 28, 2024 · Nursing and Physician Services
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Potential for harm · D May 14, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected June 28, 2024 · Pharmacy Service
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Potential for harm · E May 14, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected June 28, 2024 · Nutrition and Dietary
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Potential for harm · F May 14, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 28, 2024 · Nutrition and Dietary
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Potential for harm · D May 14, 2024
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Corrected June 28, 2024 · Administration
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Potential for harm · E May 14, 2024
Provide and implement an infection prevention and control program.
Corrected June 28, 2024 · Infection Control
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Potential for harm · E May 14, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected June 28, 2024 · Environmental
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Potential for harm · E May 14, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected June 28, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 14, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected June 28, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E October 17, 2023 · found via complaint
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected November 10, 2023 · Resident Rights
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Potential for harm · D October 17, 2023 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected November 10, 2023 · Resident Rights
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Potential for harm · D July 13, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 18, 2023 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 14, 2024 | Fine | $15,239 |
| July 17, 2023 | Fine | $13,762 |
| June 26, 2023 | Fine | $4,587 |
| June 20, 2023 | Fine | $4,587 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 375553 · certified since June 4, 2013. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.