Mary Wade Home, the Incorporated
118 Clinton Ave · New Haven, CT · 06513 · 2035627222
94 certified beds Non profit - Corporation
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 3 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.31 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.49 | 0.55–0.75 |
| Weekend hours / resident-day | 3.76 | ≈ weekday level |
| Nursing turnover / year | 51% | median 45% |
| Fines (3-yr window) | 2 · $20,144 |
Inspection citations (51 in the current record)
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Potential for harm · D April 10, 2026 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 22, 2026 · Resident Assessment and Care Planning
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Potential for harm · D November 13, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 12, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D November 13, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 12, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D August 27, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 8, 2025 · Quality of Life and Care
-
Potential for harm · D June 6, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 1, 2025 · Quality of Life and Care
-
Potential for harm · D April 11, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 25, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 8, 2025 · Resident Rights
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Potential for harm · F February 25, 2025
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Corrected April 8, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 25, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected April 8, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 25, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 25, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 25, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 8, 2025 · Quality of Life and Care
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Potential for harm · D February 25, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 8, 2025 · Quality of Life and Care
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Potential for harm · D February 25, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 8, 2025 · Quality of Life and Care
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Potential for harm · E February 25, 2025
Observe each nurse aide's job performance and give regular training.
Corrected April 8, 2025 · Nursing and Physician Services
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Potential for harm · E February 25, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 8, 2025 · Pharmacy Service
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Potential for harm · E February 25, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected April 8, 2025 · Nutrition and Dietary
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Potential for harm · F February 25, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 8, 2025 · Nutrition and Dietary
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Potential for harm · E February 25, 2025
Provide and implement an infection prevention and control program.
Corrected April 8, 2025 · Infection Control
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Potential for harm · D February 25, 2025
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Corrected April 8, 2025 · Administration
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Potential for harm · D February 25, 2025
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected April 8, 2025 · Nursing and Physician Services
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Potential for harm · D December 9, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 16, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 9, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 16, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D November 25, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 16, 2024 · Resident Rights
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Potential for harm · D April 15, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 2, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 25, 2025 | Fine | $12,701 |
| November 1, 2023 | Fine | $7,443 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075325 · certified since September 11, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.