Marlborough Hills Rehabilitation & Health Care Cen
121 Northboro Road · Marlborough, MA · 01752 · 5084854040
186 certified beds For profit - Limited Liability company Chain: Athena Healthcare Systems
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
$71,202 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.25 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.41 | 0.55–0.75 |
| Weekend hours / resident-day | 2.91 | ≈ weekday level |
| Nursing turnover / year | 25% | median 45% |
| Fines (3-yr window) | 1 · $71,202 |
Inspection citations (40 in the current record)
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Potential for harm · D October 14, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 24, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 21, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 21, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 6, 2025 · Quality of Life and Care
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Potential for harm · D May 21, 2025 · found via complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Corrected June 6, 2025 · Quality of Life and Care
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Potential for harm · D March 19, 2025 · found via complaint
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected April 14, 2025 · Resident Rights
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Potential for harm · D March 19, 2025 · found via complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected April 14, 2025 · Resident Rights
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Immediate jeopardy · J March 11, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 3, 2025 · Quality of Life and Care
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Actual harm · G March 11, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 3, 2025 · Quality of Life and Care
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Potential for harm · D March 11, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected April 3, 2025 · Resident Rights
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Potential for harm · D March 11, 2025
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 3, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 11, 2025
Ensure each resident receives an accurate assessment.
Corrected April 3, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 11, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected April 3, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 11, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected April 3, 2025 · Quality of Life and Care
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Potential for harm · D March 11, 2025
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected April 3, 2025 · Quality of Life and Care
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Potential for harm · D March 11, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected April 3, 2025 · Nursing and Physician Services
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Potential for harm · E March 11, 2025
Ensure that residents are free from significant medication errors.
Corrected April 3, 2025 · Pharmacy Service
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Potential for harm · F March 11, 2025
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected April 3, 2025 · Administration
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Potential for harm · F March 11, 2025
Provide and implement an infection prevention and control program.
Corrected April 3, 2025 · Infection Control
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No harm found · B March 11, 2025
Post nurse staffing information every day.
Corrected April 3, 2025 · Nursing and Physician Services
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Potential for harm · D February 28, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 14, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 22, 2023
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected January 18, 2024 · Resident Rights
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Potential for harm · D December 22, 2023
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected January 18, 2024 · Resident Rights
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Potential for harm · D December 22, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 18, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 22, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected January 18, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 22, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 18, 2024 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 11, 2025 | Fine | $71,202 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225063 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.