Maplewood Center

6 Morrill Place · Amesbury, MA · 01913 · 9783883500

120 certified beds For profit - Limited Liability company

Why this verdict

  • Inspection record is far worse than the national median (deficiency count and severity).
  • Federal penalties on record: $163,592 in fines in the last 24 months.
  • 5 citations involved actual harm to residents.

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Red flags

Special Focus Facility candidate

CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.

4 abuse-related citations at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

$163,592 in federal fines in the last 24 months

1 fine — CMS fines are reserved for verified, serious non-compliance.

RN staffing in the bottom 10% nationally

0.22 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.

65% of nursing staff left within a year

High turnover disrupts continuity of care; the national median is 45%.

Score breakdown

Inspection record 30% of score 20
Serious harm & abuse 20% 50
Staffing 20% 41
Federal penalties 15% 40
Trend 10% 59
Context 5% 35

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 1 of 5

Total nurse hours / resident-day3.043.48 min · 4.1 strong
RN hours / resident-day0.220.55–0.75
Weekend hours / resident-day2.80≈ weekday level
Nursing turnover / year65%median 45%
Fines (3-yr window)2 · $226,445

Inspection citations (67 in the current record)

  • Actual harm · H June 5, 2025

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected July 15, 2025 · Quality of Life and Care

  • Potential for harm · D June 5, 2025

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected July 15, 2025 · Resident Rights

  • Potential for harm · E June 5, 2025

    Ensure each resident receives an accurate assessment.

    Corrected July 15, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D June 5, 2025

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Corrected July 15, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D June 5, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected July 15, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E June 5, 2025

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected July 15, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D June 5, 2025

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Corrected July 15, 2025 · Quality of Life and Care

  • Potential for harm · D June 5, 2025

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected July 15, 2025 · Quality of Life and Care

  • Potential for harm · D June 5, 2025

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Corrected July 15, 2025 · Nursing and Physician Services

  • Potential for harm · F June 5, 2025

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Corrected July 15, 2025 · Nursing and Physician Services

  • Potential for harm · F June 5, 2025

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Corrected July 15, 2025 · Nursing and Physician Services

  • Potential for harm · F June 5, 2025

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Corrected July 15, 2025 · Nursing and Physician Services

  • Potential for harm · F June 5, 2025

    Observe each nurse aide's job performance and give regular training.

    Corrected July 15, 2025 · Nursing and Physician Services

  • Potential for harm · D June 5, 2025

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    Corrected July 15, 2025 · Quality of Life and Care

  • Potential for harm · D June 5, 2025

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Corrected July 15, 2025 · Pharmacy Service

  • Potential for harm · E June 5, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected July 15, 2025 · Pharmacy Service

  • Potential for harm · F June 5, 2025

    Administer the facility in a manner that enables it to use its resources effectively and efficiently.

    Corrected July 15, 2025 · Administration

  • Potential for harm · F June 5, 2025

    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Corrected July 15, 2025 · Administration

  • Potential for harm · E June 5, 2025

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Corrected July 15, 2025 · Administration

  • Potential for harm · F June 5, 2025

    Provide and implement an infection prevention and control program.

    Corrected July 15, 2025 · Infection Control

  • Potential for harm · F June 5, 2025

    Implement a program that monitors antibiotic use.

    Corrected July 15, 2025 · Infection Control

  • Potential for harm · F June 5, 2025

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Corrected July 15, 2025 · Infection Control

  • Potential for harm · E June 5, 2025

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Corrected July 15, 2025 · Infection Control

  • Potential for harm · E June 5, 2025

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Corrected July 15, 2025 · Nursing and Physician Services

  • No harm found · B June 5, 2025

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Corrected July 15, 2025 · Resident Rights

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
May 8, 2025Fine$163,592
June 13, 2024Fine$62,853

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225229 · certified since March 31, 1974. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.