Maple Ridge Health Services

2730 W Ramsey Ave · Milwaukee, WI · 53221 · 4142822600

80 certified beds For profit - Corporation Chain: North Shore Healthcare

  • Inspection results have improved across recent cycles.

The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.

Red flags

2 immediate-jeopardy citations in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

Score breakdown

Inspection record 30% of score 54
Serious harm & abuse 20% 88
Staffing 20% 63
Federal penalties 15% 74
Trend 10% 92
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 1 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 1 of 5

Total nurse hours / resident-day3.563.48 min · 4.1 strong
RN hours / resident-day0.410.55–0.75
Weekend hours / resident-day3.22≈ weekday level
Nursing turnover / year47%median 45%
Fines (3-yr window)1 · $14,433

Inspection citations (36 in the current record)

  • Potential for harm · D July 1, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected July 18, 2025 · Quality of Life and Care

  • Potential for harm · D April 30, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected May 30, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D April 30, 2025

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected May 30, 2025 · Quality of Life and Care

  • Immediate jeopardy · J October 17, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected November 18, 2024 · Quality of Life and Care

  • Potential for harm · D October 17, 2024 · found via complaint

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Corrected November 18, 2024 · Resident Rights

  • Potential for harm · D October 17, 2024 · found via complaint

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected November 18, 2024 · Resident Rights

  • Potential for harm · D May 7, 2024 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected June 3, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D May 7, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected June 3, 2024 · Quality of Life and Care

  • Potential for harm · D May 7, 2024 · found via complaint

    Provide care or services that was trauma informed and/or culturally competent.

    Corrected June 3, 2024 · Quality of Life and Care

  • Potential for harm · E January 25, 2024

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected February 23, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D January 25, 2024

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected February 23, 2024 · Pharmacy Service

  • Potential for harm · D January 25, 2024

    Ensure medication error rates are not 5 percent or greater.

    Corrected February 23, 2024 · Pharmacy Service

  • Potential for harm · D January 25, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected February 23, 2024 · Pharmacy Service

  • Potential for harm · F January 25, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected February 23, 2024 · Nutrition and Dietary

  • Potential for harm · F December 21, 2023 · found via complaint

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected January 10, 2024 · Nutrition and Dietary

  • Potential for harm · D August 28, 2023 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected September 28, 2023 · Quality of Life and Care

  • Potential for harm · F August 28, 2023 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected September 28, 2023 · Infection Control

  • Potential for harm · E June 28, 2023 · found via complaint

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected July 19, 2023 · Resident Rights

  • Potential for harm · D June 28, 2023 · found via complaint

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected July 19, 2023 · Resident Rights

  • Potential for harm · D June 28, 2023 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected July 19, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D June 28, 2023 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected July 19, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D June 28, 2023 · found via complaint

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Corrected July 19, 2023 · Nutrition and Dietary

  • Immediate jeopardy · J October 3, 2022

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected November 1, 2022 · Quality of Life and Care

  • Potential for harm · D October 3, 2022

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Corrected November 1, 2022 · Resident Rights

  • Potential for harm · D October 3, 2022

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected November 1, 2022 · Resident Rights

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
October 17, 2024Fine$14,433

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525359 · certified since April 1, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.