Maple Manor Rehab Center of Novi Inc
31215 Novi Road · Novi, MI · 48377 · 2486248800
72 certified beds For profit - Corporation
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 75 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 5.39 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.78 | 0.55–0.75 |
| Weekend hours / resident-day | 4.99 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (32 in the current record)
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Potential for harm · E April 29, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 16, 2026 · Resident Rights
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Actual harm · G January 20, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 27, 2026 · Quality of Life and Care
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Potential for harm · D March 6, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected April 11, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 6, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected April 11, 2025 · Quality of Life and Care
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Potential for harm · D March 6, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 11, 2025 · Quality of Life and Care
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Potential for harm · D March 6, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected April 11, 2025 · Pharmacy Service
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Potential for harm · D March 6, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected April 11, 2025 · Pharmacy Service
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Potential for harm · F March 6, 2025
Provide and implement an infection prevention and control program.
Corrected April 11, 2025 · Infection Control
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Potential for harm · D March 6, 2025
Implement a program that monitors antibiotic use.
Corrected April 11, 2025 · Infection Control
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Potential for harm · E March 6, 2025
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected April 11, 2025 · Environmental
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Potential for harm · D April 24, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 31, 2024 · Resident Rights
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Potential for harm · D April 24, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected May 31, 2024 · Resident Rights
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Potential for harm · D April 24, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 24, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 31, 2024 · Quality of Life and Care
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Potential for harm · D April 24, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 31, 2024 · Quality of Life and Care
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Potential for harm · E April 24, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected May 31, 2024 · Quality of Life and Care
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Potential for harm · D April 24, 2024 · found via complaint
Implement a program that monitors antibiotic use.
Corrected May 31, 2024 · Infection Control
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Potential for harm · D May 11, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected June 20, 2023 · Resident Rights
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Potential for harm · D May 11, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 20, 2023 · Resident Rights
-
Potential for harm · D May 11, 2023
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected June 20, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E May 11, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 20, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 11, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 20, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 11, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 20, 2023 · Resident Assessment and Care Planning
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Potential for harm · F May 11, 2023
Provide activities to meet all resident's needs.
Corrected June 20, 2023 · Quality of Life and Care
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Potential for harm · E May 11, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 20, 2023 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235669 · certified since May 16, 2014. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.