Maple Knoll Village

11100 Springfield Pike · Cincinnati, OH · 45246 · 5137822788

80 certified beds Non profit - Corporation Chain: Bhi Senior Living Part of a CCRC

  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No standard inspection in over 2 years

The inspection record here is older than usual — conditions may have changed since.

Score breakdown

Inspection record 30% of score 63
Serious harm & abuse 20% 94
Staffing 20% 70
Federal penalties 15% 100
Trend 10% 85
Context 5% 85

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.533.48 min · 4.1 strong
RN hours / resident-day0.680.55–0.75
Weekend hours / resident-day3.24≈ weekday level
Nursing turnover / year44%median 45%
Fines (3-yr window)none

Inspection citations (21 in the current record)

  • Potential for harm · D September 25, 2025 · found via complaint

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected November 19, 2025 · Quality of Life and Care

  • Potential for harm · D September 25, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected November 19, 2025 · Quality of Life and Care

  • Potential for harm · D December 21, 2023

    Respond appropriately to all alleged violations.

    Corrected March 11, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 21, 2023

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected March 11, 2024 · Quality of Life and Care

  • Potential for harm · D December 21, 2023

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected March 11, 2024 · Quality of Life and Care

  • Potential for harm · D December 21, 2023

    Provide and implement an infection prevention and control program.

    Corrected March 11, 2024 · Infection Control

  • Actual harm · G January 16, 2020

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected April 2, 2020 · Quality of Life and Care

  • Potential for harm · D January 16, 2020

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected March 9, 2020 · Resident Rights

  • Potential for harm · D January 16, 2020

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected March 9, 2020 · Resident Rights

  • Potential for harm · D January 16, 2020

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected March 9, 2020 · Quality of Life and Care

  • Potential for harm · D January 16, 2020

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected March 9, 2020 · Pharmacy Service

  • Potential for harm · E January 16, 2020

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Corrected March 9, 2020 · Nutrition and Dietary

  • Potential for harm · D January 16, 2020

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected April 2, 2020 · Resident Assessment and Care Planning

  • Potential for harm · D November 7, 2018

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Corrected December 12, 2018 · Resident Rights

  • Potential for harm · E November 7, 2018

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected December 12, 2018 · Resident Rights

  • Potential for harm · D November 7, 2018

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Corrected December 12, 2018 · Resident Rights

  • Potential for harm · D November 7, 2018

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Corrected December 12, 2018 · Quality of Life and Care

  • Potential for harm · D November 7, 2018

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected December 12, 2018 · Pharmacy Service

  • Potential for harm · D November 7, 2018

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected December 12, 2018 · Pharmacy Service

  • Potential for harm · F November 7, 2018

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected December 12, 2018 · Nutrition and Dietary

  • Potential for harm · E November 7, 2018

    Provide and implement an infection prevention and control program.

    Corrected December 12, 2018 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365350 · certified since May 1, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.