Manchester Rehabilitation and Healthcare Center
385 W Center St · Manchester, CT · 06040 · 8606460129
126 certified beds For profit - Corporation Chain: Atlas Healthcare Part of a CCRC
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.84 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.50 | 0.55–0.75 |
| Weekend hours / resident-day | 3.45 | ≈ weekday level |
| Nursing turnover / year | 35% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (16 in the current record)
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Actual harm · G March 25, 2026 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 22, 2026 · Quality of Life and Care
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Potential for harm · D March 25, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 22, 2026 · Resident Rights
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Potential for harm · D November 19, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 12, 2026 · Quality of Life and Care
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Potential for harm · D September 30, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 23, 2024 · Quality of Life and Care
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Potential for harm · D August 26, 2024 · found via complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected October 6, 2024 · Resident Rights
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Potential for harm · D May 22, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 28, 2024 · Resident Rights
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Potential for harm · D May 22, 2024
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected July 1, 2024 · Quality of Life and Care
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Potential for harm · D May 22, 2024
Observe each nurse aide's job performance and give regular training.
Corrected June 28, 2024 · Nursing and Physician Services
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Potential for harm · D May 22, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected July 1, 2024 · Pharmacy Service
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Potential for harm · D May 22, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 28, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 22, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 1, 2024 · Quality of Life and Care
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No harm found · B May 22, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 21, 2024 · Resident Rights
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Potential for harm · D December 20, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 24, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 4, 2022 · Resident Rights
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Potential for harm · D October 17, 2019
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected November 28, 2019 · Nursing and Physician Services
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Potential for harm · D October 17, 2019
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected November 28, 2019 · Nursing and Physician Services
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075333 · certified since January 15, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.