Lutheran Home for the Aged
800 West Oakton Street · Arlington Hts, IL · 60004 · 8472533710
354 certified beds Non profit - Church related
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $102,869 in fines in the last 24 months.
- 9 citations involved actual harm to residents.
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
3 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$102,869 in federal fines in the last 24 months
3 fines — CMS fines are reserved for verified, serious non-compliance.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.08 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.12 | 0.55–0.75 |
| Weekend hours / resident-day | 3.80 | ≈ weekday level |
| Nursing turnover / year | 27% | median 45% |
| Fines (3-yr window) | 5 · $130,177 |
Inspection citations (52 in the current record)
-
Actual harm · G September 16, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 10, 2025 · Quality of Life and Care
-
Potential for harm · D July 16, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 18, 2025 · Quality of Life and Care
-
Actual harm · G July 2, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 18, 2025 · Quality of Life and Care
-
Potential for harm · D May 14, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 22, 2025 · Quality of Life and Care
-
Actual harm · G April 30, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected May 22, 2025 · Quality of Life and Care
-
Potential for harm · D February 21, 2025 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected March 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D February 21, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Actual harm · G November 21, 2024
Provide safe, appropriate pain management for a resident who requires such services.
Corrected December 5, 2024 · Quality of Life and Care
-
Potential for harm · D November 21, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 5, 2024 · Resident Rights
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Potential for harm · D November 21, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected December 5, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D November 21, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 5, 2024 · Quality of Life and Care
-
Potential for harm · D November 21, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 5, 2024 · Quality of Life and Care
-
Potential for harm · D November 21, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 5, 2024 · Quality of Life and Care
-
Potential for harm · D November 21, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 5, 2024 · Quality of Life and Care
-
Potential for harm · D November 21, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected December 5, 2024 · Quality of Life and Care
-
Potential for harm · E November 21, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 5, 2024 · Pharmacy Service
-
Potential for harm · D November 21, 2024
Provide and implement an infection prevention and control program.
Corrected December 5, 2024 · Infection Control
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Actual harm · G November 7, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 5, 2024 · Quality of Life and Care
-
Actual harm · G October 2, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 11, 2024 · Quality of Life and Care
-
Potential for harm · D August 28, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 5, 2024 · Quality of Life and Care
-
Potential for harm · D June 27, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected July 9, 2024 · Pharmacy Service
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Potential for harm · D April 18, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 3, 2024 · Quality of Life and Care
-
Potential for harm · D April 16, 2024 · found via complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected May 2, 2024 · Resident Assessment and Care Planning
-
Actual harm · G February 29, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 23, 2024 · Quality of Life and Care
-
Potential for harm · D January 24, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 12, 2024 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 30, 2025 | Fine | $48,620 |
| November 7, 2024 | Fine | $40,339 |
| October 2, 2024 | Fine | $13,910 |
| February 29, 2024 | Fine | $14,050 |
| October 10, 2023 | Fine | $13,258 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145739 · certified since December 17, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.