Lockport Rehab & Health Care Center
909 Lincoln Ave · Lockport, NY · 14094 · 7164346361
82 certified beds For profit - Limited Liability company Chain: Maximus Healthcare Group
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.59 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.40 | 0.55–0.75 |
| Weekend hours / resident-day | 3.13 | ≈ weekday level |
| Nursing turnover / year | 42% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (12 in the current record)
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Potential for harm · E March 11, 2026
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected April 24, 2026 · Resident Rights
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Potential for harm · D March 11, 2026
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected April 24, 2026 · Quality of Life and Care
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Potential for harm · D March 11, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 24, 2026 · Nutrition and Dietary
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Potential for harm · D March 11, 2026
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected April 24, 2026 · Environmental
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No harm found · C March 11, 2026
Post nurse staffing information every day.
Corrected April 24, 2026 · Nursing and Physician Services
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Potential for harm · D June 4, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected August 2, 2024 · Resident Rights
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Potential for harm · D June 4, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 2, 2024 · Quality of Life and Care
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Potential for harm · D June 4, 2024 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected August 2, 2024 · Quality of Life and Care
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Potential for harm · D June 28, 2022
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected August 26, 2022 · Resident Rights
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Potential for harm · D June 28, 2022
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 26, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 28, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 26, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 28, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected August 26, 2022 · Quality of Life and Care
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335573 · certified since January 1, 1977. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.