Lillian Carter Health Center by Harborview

225 Hospital Street · Plains, GA · 31780 · 2298247796

100 certified beds For profit - Limited Liability company Chain: Harborview Health Systems

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • No federal fines or payment denials in CMS’s 3-year window.

Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 60
Serious harm & abuse 20% 100
Staffing 20% 54
Federal penalties 15% 100
Trend 10% 34
Context 5% 75

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 2 of 5

Total nurse hours / resident-day3.313.48 min · 4.1 strong
RN hours / resident-day0.440.55–0.75
Weekend hours / resident-day2.52≈ weekday level
Nursing turnover / yearmedian 45%
Fines (3-yr window)none

Inspection citations (13 in the current record)

  • Potential for harm · D September 12, 2025

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected October 24, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E September 12, 2025

    Ensure each resident receives an accurate assessment.

    Corrected October 24, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D September 12, 2025

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected October 24, 2025 · Quality of Life and Care

  • Potential for harm · D September 12, 2025

    Provide enough food/fluids to maintain a resident's health.

    Corrected October 24, 2025 · Quality of Life and Care

  • Potential for harm · E September 12, 2025

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Corrected October 24, 2025 · Quality of Life and Care

  • Potential for harm · D September 12, 2025

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected October 24, 2025 · Infection Control

  • Potential for harm · F September 12, 2025

    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

    Corrected October 24, 2025 · Environmental

  • Potential for harm · D March 10, 2024

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected April 24, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D March 10, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected April 24, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D March 10, 2024

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected April 24, 2024 · Quality of Life and Care

  • Potential for harm · D March 10, 2024

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected April 24, 2024 · Pharmacy Service

  • Potential for harm · E March 10, 2024

    Provide and implement an infection prevention and control program.

    Corrected April 24, 2024 · Infection Control

  • Potential for harm · D May 19, 2022

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected July 3, 2022 · Quality of Life and Care

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 115550 · certified since June 1, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.