Life Care Center of Crossville

80 Justice St · Crossville, TN · 38555 · 9314844782

122 certified beds For profit - Corporation Chain: Life Care Centers of America

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.

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Red flags

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

RN staffing in the bottom 10% nationally

0.27 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.

Score breakdown

Inspection record 30% of score 54
Serious harm & abuse 20% 94
Staffing 20% 62
Federal penalties 15% 77
Trend 10% 44
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.803.48 min · 4.1 strong
RN hours / resident-day0.270.55–0.75
Weekend hours / resident-day3.46≈ weekday level
Nursing turnover / year40%median 45%
Fines (3-yr window)1 · $8,824

Inspection citations (18 in the current record)

  • Potential for harm · D December 4, 2024

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected January 13, 2025 · Resident Rights

  • Potential for harm · E December 4, 2024

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected January 13, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D December 4, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected January 13, 2025 · Pharmacy Service

  • Potential for harm · D December 4, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected January 13, 2025 · Nutrition and Dietary

  • Potential for harm · E December 4, 2024

    Dispose of garbage and refuse properly.

    Corrected January 13, 2025 · Nutrition and Dietary

  • Potential for harm · E December 4, 2024

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected January 13, 2025 · Resident Assessment and Care Planning

  • Potential for harm · F December 4, 2024

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Corrected January 13, 2025 · Administration

  • Potential for harm · E December 4, 2024

    Provide and implement an infection prevention and control program.

    Corrected January 13, 2025 · Infection Control

  • Actual harm · G August 28, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected September 20, 2024 · Quality of Life and Care

  • Potential for harm · D August 28, 2024 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected September 20, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D August 28, 2024 · found via complaint

    Protect each resident from the wrongful use of the resident's belongings or money.

    Corrected September 20, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 21, 2023 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected January 19, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D November 17, 2021

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected January 1, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D November 17, 2021

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected January 1, 2022 · Quality of Life and Care

  • Potential for harm · D June 19, 2019

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected July 25, 2019 · Quality of Life and Care

  • Potential for harm · D June 19, 2019

    Ensure medication error rates are not 5 percent or greater.

    Corrected July 25, 2019 · Pharmacy Service

  • Potential for harm · F June 19, 2019

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected July 25, 2019 · Nutrition and Dietary

  • Potential for harm · D June 19, 2019

    Provide and implement an infection prevention and control program.

    Corrected July 25, 2019 · Infection Control

Federal penalties

DateTypeAmount / length
August 28, 2024Fine$8,824

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 445167 · certified since August 8, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.