Life Care Center of Coeur D'Alene

500 West Aqua Avenue · Coeur D'Alene, ID · 83815 · 2087621122

120 certified beds For profit - Limited Liability company Chain: Life Care Centers of America

Why this verdict

  • Inspection record is far worse than the national median (deficiency count and severity).
  • No federal fines or payment denials in CMS’s 3-year window.

The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar; CMS rates its health inspections "much below average". That rule is part of the published method.

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Red flags

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Score breakdown

Inspection record 30% of score 38
Serious harm & abuse 20% 94
Staffing 20% 73
Federal penalties 15% 100
Trend 10% 62
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 1 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day4.123.48 min · 4.1 strong
RN hours / resident-day0.570.55–0.75
Weekend hours / resident-day3.57≈ weekday level
Nursing turnover / year49%median 45%
Fines (3-yr window)none

Inspection citations (40 in the current record)

  • Actual harm · G March 20, 2026 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected April 23, 2026 · Quality of Life and Care

  • Potential for harm · D March 20, 2026

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected April 23, 2026 · Resident Rights

  • Potential for harm · D March 20, 2026 · found via complaint

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected April 23, 2026 · Resident Rights

  • Potential for harm · D March 20, 2026 · found via complaint

    Reasonably accommodate the needs and preferences of each resident.

    Corrected April 23, 2026 · Resident Rights

  • Potential for harm · D March 20, 2026 · found via complaint

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected April 23, 2026 · Resident Rights

  • Potential for harm · D March 20, 2026 · found via complaint

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected April 23, 2026 · Resident Rights

  • Potential for harm · D March 20, 2026 · found via complaint

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Corrected April 23, 2026 · Resident Rights

  • Potential for harm · D March 20, 2026 · found via complaint

    Ensure each resident receives an accurate assessment.

    Corrected April 23, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D March 20, 2026 · found via complaint

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected April 23, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D March 20, 2026 · found via complaint

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected April 23, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D March 20, 2026 · found via complaint

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected April 23, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D March 20, 2026 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected April 23, 2026 · Quality of Life and Care

  • Potential for harm · D March 20, 2026 · found via complaint

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected April 23, 2026 · Quality of Life and Care

  • Potential for harm · D March 20, 2026 · found via complaint

    Ensure that residents are free from significant medication errors.

    Corrected April 23, 2026 · Pharmacy Service

  • Potential for harm · F March 20, 2026 · found via complaint

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected April 23, 2026 · Pharmacy Service

  • Potential for harm · E March 20, 2026 · found via complaint

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected April 23, 2026 · Nutrition and Dietary

  • Potential for harm · D March 20, 2026 · found via complaint

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Corrected April 23, 2026 · Administration

  • Potential for harm · E March 20, 2026 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected April 23, 2026 · Infection Control

  • Potential for harm · E March 20, 2026 · found via complaint

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected April 23, 2026 · Environmental

  • Potential for harm · E October 5, 2024

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected November 4, 2024 · Resident Rights

  • Potential for harm · D October 5, 2024

    Ensure medication error rates are not 5 percent or greater.

    Corrected November 4, 2024 · Pharmacy Service

  • Potential for harm · F October 5, 2024

    Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

    Corrected November 4, 2024 · Nutrition and Dietary

  • Potential for harm · F October 5, 2024

    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Corrected November 4, 2024 · Nutrition and Dietary

  • Potential for harm · F October 5, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected November 4, 2024 · Nutrition and Dietary

  • Potential for harm · D October 5, 2024

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected November 4, 2024 · Resident Assessment and Care Planning

Showing the 25 most recent. The Safety Report includes every citation with full findings.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 135122 · certified since August 27, 1996. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.