Lenoir Health and Rehabilitation Center
322 Nuway Circle · Lenoir, NC · 28645 · 8287587326
120 certified beds For profit - Corporation Chain: Lifeworks Rehab
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $65,953 in fines in the last 24 months.
- 3 citations involved actual harm to residents.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$65,953 in federal fines in the last 24 months
3 fines — CMS fines are reserved for verified, serious non-compliance.
RN staffing in the bottom 10% nationally
0.24 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
67% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.70 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.24 | 0.55–0.75 |
| Weekend hours / resident-day | 3.12 | ≈ weekday level |
| Nursing turnover / year | 67% | median 45% |
| Fines (3-yr window) | 4 · $150,174 |
Inspection citations (37 in the current record)
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Actual harm · G February 5, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected March 2, 2026 · Pharmacy Service
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Potential for harm · D February 5, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected March 2, 2026 · Resident Rights
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Potential for harm · D February 5, 2026 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 2, 2026 · Pharmacy Service
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Potential for harm · D November 24, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected December 19, 2025 · Resident Rights
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Potential for harm · D November 24, 2025
Assess the resident when there is a significant change in condition
Corrected December 19, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 24, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected December 19, 2025 · Quality of Life and Care
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Potential for harm · D November 24, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 19, 2025 · Pharmacy Service
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Potential for harm · E November 24, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 19, 2025 · Nutrition and Dietary
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Potential for harm · E November 24, 2025
Provide and implement an infection prevention and control program.
Corrected December 19, 2025 · Infection Control
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Potential for harm · D November 24, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 19, 2025 · Resident Rights
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Potential for harm · D November 24, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected December 19, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 24, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 19, 2025 · Quality of Life and Care
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Potential for harm · D November 24, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 19, 2025 · Quality of Life and Care
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No harm found · B November 24, 2025
Post nurse staffing information every day.
Corrected December 19, 2025 · Nursing and Physician Services
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Actual harm · G July 8, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 9, 2025 · Quality of Life and Care
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Potential for harm · D July 8, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected July 29, 2025 · Pharmacy Service
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Potential for harm · E July 8, 2025 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected July 29, 2025 · Environmental
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Potential for harm · D October 30, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 16, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 30, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 16, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 30, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected November 16, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 30, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected November 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 30, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected November 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · E August 8, 2024
Provide activities to meet all resident's needs.
Corrected October 30, 2024 · Quality of Life and Care
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Potential for harm · F August 8, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected November 15, 2024 · Nursing and Physician Services
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Potential for harm · D August 8, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 30, 2024 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 5, 2026 | Fine | $35,464 |
| July 8, 2025 | Fine | $9,620 |
| August 8, 2024 | Fine | $20,869 |
| August 8, 2024 | Payment Denial | 8 days |
| October 5, 2023 | Fine | $84,221 |
| October 5, 2023 | Payment Denial | 55 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345138 · certified since February 1, 1977. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.