Legends Care Rehabilitation and Nursing Center
2311 Nave Road Se · Massillon, OH · 44646 · 3308371001
65 certified beds For profit - Corporation Chain: Northwood Healthcare Group
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $226,109 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$226,109 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
65% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.47 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.38 | 0.55–0.75 |
| Weekend hours / resident-day | 3.03 | ≈ weekday level |
| Nursing turnover / year | 65% | median 45% |
| Fines (3-yr window) | 2 · $317,114 |
Inspection citations (70 in the current record)
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Potential for harm · D March 10, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 2, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 10, 2026 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 2, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 10, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 2, 2026 · Quality of Life and Care
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Potential for harm · D January 22, 2026 · found via complaint
Give the resident's representative the ability to exercise the resident's rights.
Corrected April 2, 2026 · Resident Rights
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Potential for harm · D January 22, 2026 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected April 2, 2026 · Resident Rights
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Potential for harm · D January 22, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 2, 2026 · Resident Rights
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Potential for harm · D January 22, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 2, 2026 · Quality of Life and Care
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Potential for harm · D January 22, 2026 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected April 2, 2026 · Pharmacy Service
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Potential for harm · D January 22, 2026 · found via complaint
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Corrected April 2, 2026 · Administration
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Potential for harm · E January 22, 2026 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 2, 2026 · Nutrition and Dietary
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Potential for harm · D June 5, 2025
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected July 11, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected July 11, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected July 11, 2025 · Pharmacy Service
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Potential for harm · D May 6, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 12, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · K March 20, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 4, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J March 20, 2025 · found via complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected April 4, 2025 · Quality of Life and Care
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Potential for harm · D March 20, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 4, 2025 · Resident Rights
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Potential for harm · D March 20, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 4, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 20, 2025 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected April 4, 2025 · Nursing and Physician Services
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Potential for harm · D July 16, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 17, 2024 · Quality of Life and Care
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Potential for harm · D July 16, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 17, 2024 · Quality of Life and Care
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Potential for harm · D July 16, 2024 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected July 17, 2024 · Pharmacy Service
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Potential for harm · D July 16, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected July 17, 2024 · Infection Control
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Potential for harm · D June 18, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 17, 2024 · Resident Rights
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Potential for harm · D June 18, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 17, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 20, 2025 | Fine | $226,109 |
| May 14, 2024 | Fine | $91,005 |
| May 14, 2024 | Payment Denial | 34 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366085 · certified since September 25, 1996. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.