Laurels of West Columbus, the
441 Norton Road · Columbus, OH · 43228 · 6148121200
97 certified beds For profit - Individual Chain: Ciena Healthcare/Laurel Health Care
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- 3 citations involved actual harm to residents.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
61% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.79 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.54 | 0.55–0.75 |
| Weekend hours / resident-day | 3.36 | ≈ weekday level |
| Nursing turnover / year | 61% | median 45% |
| Fines (3-yr window) | 1 · $26,685 |
Inspection citations (54 in the current record)
-
Potential for harm · D April 13, 2026 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected April 29, 2026 · Quality of Life and Care
-
Potential for harm · D April 13, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 29, 2026 · Infection Control
-
Potential for harm · D October 16, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D October 16, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected November 18, 2025 · Resident Rights
-
Potential for harm · D October 16, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 18, 2025 · Quality of Life and Care
-
Potential for harm · D October 16, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected November 18, 2025 · Pharmacy Service
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Immediate jeopardy · J September 8, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 18, 2025 · Quality of Life and Care
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Potential for harm · D September 8, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 18, 2025 · Quality of Life and Care
-
Potential for harm · D September 8, 2025 · found via complaint
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected November 18, 2025 · Quality of Life and Care
-
Potential for harm · D September 8, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 18, 2025 · Pharmacy Service
-
Potential for harm · D September 8, 2025 · found via complaint
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected November 18, 2025 · Administration
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Potential for harm · D June 9, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected July 8, 2025 · Resident Rights
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Potential for harm · D June 9, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected July 8, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 9, 2025
Respond appropriately to all alleged violations.
Corrected July 8, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 9, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 9, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 8, 2025 · Quality of Life and Care
-
Potential for harm · D June 9, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected July 8, 2025 · Quality of Life and Care
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Potential for harm · D June 9, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected July 8, 2025 · Pharmacy Service
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Potential for harm · D June 9, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected July 8, 2025 · Pharmacy Service
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Potential for harm · D June 9, 2025
Ensure that residents are free from significant medication errors.
Corrected July 8, 2025 · Pharmacy Service
-
Potential for harm · D June 9, 2025
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected July 8, 2025 · Administration
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Potential for harm · D June 9, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · E June 9, 2025
Provide and implement an infection prevention and control program.
Corrected July 8, 2025 · Infection Control
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Potential for harm · D June 9, 2025 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected July 8, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 9, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 8, 2025 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 8, 2025 | Fine | $26,685 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366481 · certified since January 25, 2021. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.