Laughlin Health Care Center
801 E McKee St · Greeneville, TN · 37743 · 4236389226
90 certified beds Government - Federal Chain: Ahava Healthcare Hospital-based
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
Red flags
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.59 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.71 | 0.55–0.75 |
| Weekend hours / resident-day | 3.11 | ≈ weekday level |
| Nursing turnover / year | 53% | median 45% |
| Fines (3-yr window) | 2 · $9,770 |
Inspection citations (16 in the current record)
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Actual harm · G October 5, 2023 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected November 29, 2023 · Resident Assessment and Care Planning
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Actual harm · G October 5, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 3, 2023 · Quality of Life and Care
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Potential for harm · D October 5, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected November 3, 2023 · Resident Rights
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Potential for harm · D October 5, 2023
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Corrected October 17, 2023 · Resident Rights
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Potential for harm · D October 5, 2023
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected November 3, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E October 5, 2023
Ensure each resident receives an accurate assessment.
Corrected November 29, 2023 · Resident Assessment and Care Planning
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Potential for harm · D October 5, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 29, 2023 · Resident Assessment and Care Planning
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Potential for harm · D October 5, 2023
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected November 3, 2023 · Quality of Life and Care
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Potential for harm · D October 5, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected November 3, 2023 · Pharmacy Service
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Potential for harm · D October 5, 2023
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected October 31, 2023 · Administration
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Potential for harm · F October 5, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 25, 2023 · Nutrition and Dietary
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Potential for harm · D October 5, 2023
Dispose of garbage and refuse properly.
Corrected November 3, 2023 · Nutrition and Dietary
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Potential for harm · F October 5, 2023
Provide and implement an infection prevention and control program.
Corrected October 26, 2023 · Infection Control
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Potential for harm · D October 5, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected October 12, 2023 · Infection Control
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Potential for harm · D January 8, 2020
Provide and implement an infection prevention and control program.
Corrected February 14, 2020 · Infection Control
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Potential for harm · F December 19, 2018
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 18, 2019 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 5, 2023 | Fine | $4,885 |
| October 5, 2023 | Fine | $4,885 |
| October 5, 2023 | Payment Denial | 21 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 445264 · certified since April 12, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.