Las Palomas Center
8100 Palomas Avenue Ne · Albuquerque, NM · 87109 · 5058214200
120 certified beds For profit - Limited Liability company Chain: Genesis Healthcare
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (5 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $432,246 in fines in the last 24 months.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
5 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$432,246 in federal fines in the last 24 months
3 fines — CMS fines are reserved for verified, serious non-compliance.
74% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.28 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.66 | 0.55–0.75 |
| Weekend hours / resident-day | 2.77 | ≈ weekday level |
| Nursing turnover / year | 74% | median 45% |
| Fines (3-yr window) | 3 · $432,246 |
Inspection citations (91 in the current record)
-
Potential for harm · E April 10, 2026 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected May 1, 2026 · Resident Rights
-
Potential for harm · D February 9, 2026 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected February 28, 2026 · Resident Rights
-
Immediate jeopardy · K November 25, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 7, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Immediate jeopardy · K November 25, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected January 7, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D November 25, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 7, 2026 · Resident Rights
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Potential for harm · E November 25, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected January 7, 2026 · Resident Assessment and Care Planning
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Potential for harm · E November 25, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 7, 2026 · Quality of Life and Care
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Immediate jeopardy · J November 5, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 6, 2025 · Quality of Life and Care
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Immediate jeopardy · J November 5, 2025 · found via complaint
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected November 6, 2025 · Nursing and Physician Services
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Potential for harm · D June 3, 2025 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected August 7, 2025 · Resident Rights
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Potential for harm · E June 3, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected August 7, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E June 3, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 7, 2025 · Quality of Life and Care
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Potential for harm · D June 3, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected August 7, 2025 · Nutrition and Dietary
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Potential for harm · F June 3, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 7, 2025 · Nutrition and Dietary
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Potential for harm · D June 3, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 7, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 3, 2025 · found via complaint
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected August 7, 2025 · Administration
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Immediate jeopardy · J April 3, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 29, 2025 · Resident Rights
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Immediate jeopardy · K April 3, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 29, 2025 · Quality of Life and Care
-
Potential for harm · D April 3, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 29, 2025 · Resident Rights
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Potential for harm · E April 3, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 29, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 3, 2025 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected April 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 3, 2025 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected April 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · E April 3, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 3, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 29, 2025 · Quality of Life and Care
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Potential for harm · E April 3, 2025 · found via complaint
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected April 29, 2025 · Nursing and Physician Services
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 5, 2025 | Fine | $164,230 |
| April 3, 2025 | Fine | $229,295 |
| July 19, 2024 | Fine | $38,721 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 325036 · certified since March 22, 1983. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.