Lakeside Manor Nursing and Rehabilitation Center
13990 Lakeside Circle · Sterling Heights, MI · 48313 · 5864881400
66 certified beds For profit - Corporation Chain: Pioneer Healthcare Management
Why this verdict
- On the federal Special Focus list of the most persistently poor performers.
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
Red flags
Special Focus Facility
CMS has designated this facility one of the most persistently poor performers in the country — it is under increased inspection and enforcement.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: not rated Inspections: not rated Staffing: not rated Quality measures: not rated
| Total nurse hours / resident-day | 3.28 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.62 | 0.55–0.75 |
| Weekend hours / resident-day | 2.95 | ≈ weekday level |
| Nursing turnover / year | 56% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (57 in the current record)
-
Potential for harm · D April 15, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 24, 2026 · Quality of Life and Care
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Potential for harm · D February 6, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 5, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 6, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 5, 2026 · Resident Assessment and Care Planning
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Potential for harm · E February 6, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 5, 2026 · Quality of Life and Care
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Potential for harm · D February 6, 2026
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected March 5, 2026 · Quality of Life and Care
-
Potential for harm · D February 6, 2026
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected March 5, 2026 · Nutrition and Dietary
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Potential for harm · F February 6, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 5, 2026 · Nutrition and Dietary
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Potential for harm · F February 6, 2026
Dispose of garbage and refuse properly.
Corrected March 5, 2026 · Nutrition and Dietary
-
Potential for harm · F February 6, 2026
Provide and implement an infection prevention and control program.
Corrected March 5, 2026 · Infection Control
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Potential for harm · D February 6, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 5, 2026 · Quality of Life and Care
-
Potential for harm · D August 6, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected September 12, 2025 · Resident Rights
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Potential for harm · E August 6, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 12, 2025 · Resident Rights
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Potential for harm · D August 6, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected September 12, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 6, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 12, 2025 · Quality of Life and Care
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Potential for harm · D August 6, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 12, 2025 · Pharmacy Service
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Potential for harm · F August 6, 2025
Dispose of garbage and refuse properly.
Corrected September 12, 2025 · Nutrition and Dietary
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Potential for harm · F August 6, 2025
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected September 12, 2025 · Administration
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Potential for harm · D August 6, 2025
Provide and implement an infection prevention and control program.
Corrected September 12, 2025 · Infection Control
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Potential for harm · D August 6, 2025 · found via complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected September 12, 2025 · Resident Rights
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Potential for harm · D August 6, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 12, 2025 · Quality of Life and Care
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Potential for harm · D March 3, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 3, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 28, 2025 · Quality of Life and Care
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Potential for harm · D January 21, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 7, 2025 · Resident Rights
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Potential for harm · D September 19, 2024 · found via complaint
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected September 30, 2024 · Resident Rights
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Potential for harm · D September 19, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected September 30, 2024 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 16, 2024 | Payment Denial | 28 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235719 · certified since January 13, 2017. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.