Ladera Center
5901 Ouray Road Nw · Albuquerque, NM · 87120 · 5058360023
120 certified beds For profit - Corporation Chain: Genesis Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $20,748 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
4 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.13 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.56 | 0.55–0.75 |
| Weekend hours / resident-day | 2.80 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | 2 · $106,581 |
Inspection citations (64 in the current record)
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Potential for harm · D January 28, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 12, 2026 · Resident Rights
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Potential for harm · E January 28, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 12, 2026 · Resident Rights
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Potential for harm · E January 28, 2026
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected March 12, 2026 · Resident Rights
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Potential for harm · E January 28, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected March 12, 2026 · Resident Rights
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Potential for harm · E January 28, 2026
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected March 12, 2026 · Resident Assessment and Care Planning
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Potential for harm · E January 28, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 12, 2026 · Resident Assessment and Care Planning
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Potential for harm · E January 28, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 12, 2026 · Quality of Life and Care
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Potential for harm · D January 28, 2026
Provide activities to meet all resident's needs.
Corrected March 12, 2026 · Quality of Life and Care
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Potential for harm · E January 28, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 12, 2026 · Pharmacy Service
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Potential for harm · D January 28, 2026
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected March 12, 2026 · Nutrition and Dietary
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Potential for harm · D January 28, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 12, 2026 · Nutrition and Dietary
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Potential for harm · E January 28, 2026
Provide and implement an infection prevention and control program.
Corrected March 12, 2026 · Infection Control
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Potential for harm · E January 28, 2026
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected March 12, 2026 · Environmental
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Potential for harm · D January 28, 2026 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected March 12, 2026 · Resident Assessment and Care Planning
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Potential for harm · E January 28, 2026 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected March 12, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 28, 2026 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 12, 2026 · Quality of Life and Care
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Potential for harm · E May 27, 2025 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected July 11, 2025 · Resident Rights
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Potential for harm · E May 27, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected July 11, 2025 · Resident Assessment and Care Planning
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Potential for harm · E May 27, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 11, 2025 · Quality of Life and Care
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Potential for harm · D May 27, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 11, 2025 · Quality of Life and Care
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Potential for harm · D May 27, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected July 11, 2025 · Quality of Life and Care
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Potential for harm · E May 27, 2025 · found via complaint
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected July 11, 2025 · Nursing and Physician Services
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Potential for harm · F May 27, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected July 11, 2025 · Nursing and Physician Services
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Potential for harm · F May 27, 2025 · found via complaint
Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture.
Corrected July 11, 2025 · Environmental
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Immediate jeopardy · J October 28, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected November 28, 2024 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 28, 2024 | Fine | $20,748 |
| September 6, 2023 | Fine | $85,833 |
| September 6, 2023 | Payment Denial | 18 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 325037 · certified since May 24, 1983. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.