La Bella of Alton
3490 Humbert Road · Alton, IL · 62002 · 6184652626
180 certified beds For profit - Limited Liability company Chain: Jenmax Group
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- 5 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
RN staffing in the bottom 10% nationally
0.18 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.06 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.18 | 0.55–0.75 |
| Weekend hours / resident-day | 2.89 | ≈ weekday level |
| Nursing turnover / year | 50% | median 45% |
| Fines (3-yr window) | 5 · $85,546 |
Inspection citations (53 in the current record)
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Potential for harm · D January 7, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 10, 2026 · Resident Rights
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Potential for harm · D January 7, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 29, 2025 · Quality of Life and Care
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Potential for harm · D January 7, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected January 10, 2026 · Pharmacy Service
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Actual harm · G July 29, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 15, 2025 · Quality of Life and Care
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Potential for harm · D June 16, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected July 2, 2025 · Quality of Life and Care
-
Potential for harm · D May 1, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 20, 2025 · Quality of Life and Care
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Potential for harm · D February 7, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 10, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 15, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 10, 2025 · Quality of Life and Care
-
Potential for harm · D November 26, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 2, 2025 · Resident Rights
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Potential for harm · E November 26, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 2, 2025 · Quality of Life and Care
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Potential for harm · D October 4, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 23, 2024 · Resident Rights
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Actual harm · G August 22, 2024 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected September 5, 2024 · Resident Rights
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Potential for harm · D August 22, 2024 · found via complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected September 5, 2024 · Resident Rights
-
Potential for harm · D August 22, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 5, 2024 · Pharmacy Service
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Potential for harm · D August 15, 2024 · found via complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected August 20, 2024 · Quality of Life and Care
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Potential for harm · D July 25, 2024 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected August 8, 2024 · Pharmacy Service
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Potential for harm · F July 25, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected August 8, 2024 · Infection Control
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Potential for harm · F July 25, 2024 · found via complaint
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected August 8, 2024 · Infection Control
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Potential for harm · D July 10, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 22, 2024 · Resident Rights
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Potential for harm · E June 28, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 12, 2024 · Quality of Life and Care
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Potential for harm · E June 28, 2024 · found via complaint
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected July 12, 2024 · Nursing and Physician Services
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Potential for harm · F May 8, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected May 20, 2024 · Nursing and Physician Services
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Potential for harm · D April 25, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 1, 2024 · Pharmacy Service
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Potential for harm · D April 25, 2024 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected May 1, 2024 · Pharmacy Service
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Potential for harm · D April 25, 2024 · found via complaint
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected May 1, 2024 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 20, 2024 | Fine | $2,659 |
| February 12, 2024 | Fine | $2,279 |
| January 25, 2024 | Fine | $24,440 |
| January 22, 2024 | Fine | $4,558 |
| September 29, 2023 | Fine | $51,610 |
| September 29, 2023 | Payment Denial | 9 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145651 · certified since June 12, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.