Kiowa Hills Rehabilitation and Nursing, LLC
924 W Kiowa St · Colorado Springs, CO · 80905 · 7196365221
83 certified beds For profit - Limited Liability company Chain: The Charly Bello Family, the Maze Family, the Swain Family, & Walter Myers
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Total nurse staffing below 3.0 hours per resident-day
2.62 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 2.62 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.50 | 0.55–0.75 |
| Weekend hours / resident-day | 2.21 | ≈ weekday level |
| Nursing turnover / year | 58% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (64 in the current record)
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Potential for harm · D December 10, 2025 · found via complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected January 10, 2026 · Resident Rights
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Potential for harm · E August 27, 2025 · found via complaint
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected October 6, 2025 · Resident Rights
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Potential for harm · D August 27, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 27, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 6, 2025 · Quality of Life and Care
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Potential for harm · D August 27, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 6, 2025 · Quality of Life and Care
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Potential for harm · E August 27, 2025 · found via complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected October 6, 2025 · Nutrition and Dietary
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Potential for harm · E August 27, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected October 6, 2025 · Nutrition and Dietary
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Potential for harm · F August 27, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 6, 2025 · Nutrition and Dietary
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Actual harm · G January 16, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 14, 2025 · Quality of Life and Care
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Potential for harm · D January 16, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 14, 2025 · Resident Rights
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Potential for harm · E January 16, 2025
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected February 14, 2025 · Resident Rights
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Potential for harm · D January 16, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected February 14, 2025 · Resident Rights
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Potential for harm · E January 16, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 14, 2025 · Resident Rights
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Potential for harm · D January 16, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected February 14, 2025 · Resident Rights
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Potential for harm · E January 16, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 14, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 16, 2025
Provide activities to meet all resident's needs.
Corrected February 14, 2025 · Quality of Life and Care
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Potential for harm · E January 16, 2025
Ensure the activities program is directed by a qualified professional.
Corrected February 14, 2025 · Quality of Life and Care
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Potential for harm · E January 16, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 14, 2025 · Pharmacy Service
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Potential for harm · F January 16, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 14, 2025 · Nutrition and Dietary
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Potential for harm · D January 16, 2025
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected February 14, 2025 · Administration
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Potential for harm · F January 16, 2025
Provide and implement an infection prevention and control program.
Corrected February 14, 2025 · Infection Control
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Potential for harm · E December 7, 2023
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected February 28, 2024 · Resident Rights
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Potential for harm · E December 7, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 28, 2024 · Resident Rights
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Potential for harm · D December 7, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected February 28, 2024 · Quality of Life and Care
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Potential for harm · E December 7, 2023
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected February 28, 2024 · Nursing and Physician Services
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 065175 · certified since July 1, 1981. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.